Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.
Role Summary:
Work with a cross functional team consisting of Business Development, Execution Managers, On-site Application Engineers, and End User Sales personnel to ensure Flowserve meets its commitments of the program.
Responsibilities:
- Responsible for the accountability of the LCA Contract and evaluating key actions associated with the Contract included but not limited to fee adjustments, discounts and credits related to contract incentives.
- Responsible for updating and revising Contract Profiles, Flowforce, MS TEAMS, etc. with changes to the Contract or Flowserve personnel.
- Evaluate and implement appropriate new processes to increase efficiency, execution, and improve compliance with individual contracts.
- Coordinate and interface with other Flowserve resources in a positive and constructive manner and work on joint projects as necessary for the net benefit of Flowserve and the customer.
- Demonstrate a strong attention to detail along with the ability to discover errors or inaccuracies related to contracts.
- Demonstrated experience for the ability to plan, organize, and accomplish goals.
- Demonstrate knowledge of Flowserve customer base.
- Demonstrate knowledge of Flowserve procedures, organization, and operational facilities.
- Customer follow up for Project close with required documents as per customer requirements to ensure payment is released as per PO terms.
- To establish contacts with key customers and work for speedy approval of documents and ensure smooth sailing of the project.
- Project status reporting to customers regularly and ensure On-Time delivery
- Other duties as assigned.
Requirements:
- BE / DME / BS with 8 to 10 years of experience from Flowserve product range preferred
- Strong PC knowledge, including MS TEAMS, Microsoft Excel, Microsoft Word and Power Point.
- Ability to collaborate across teams to ensure appropriate activities are performed.
- Strong business and financial acumen.
- Excellent communication skills to convey key information and communicate across multiple layers within the organization.
- Strong self-motivated, willingness to learn, assertive, positive attitude and work ethics.
- Strong aptitude for Flowserve’s behaviors.
- Experience associated with customer facing roles such as, Customer Service, Sales, Planning, Contract administration a plus.
Top Skills
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
