The Role
Assist contractors with purchases, provide excellent customer service, generate sales, merchandise products, maintain assigned areas, support store management, answer phones, process transactions and returns, grow product knowledge, and perform physically demanding yard duties.
Summary Generated by Built In
Job Title: Contractor Sales Associate 1 Reports to: Store Manager WC Code: 8058 Status: Exempt (?) Job Summary: The Contractor Sales Associate 1 is responsible for assisting contractors with purchases, providing excellent customer service, uphold our Core Values, help create the best hardware store experience possible, generate sales, merchandise product and support the store management team.
Supervisory Responsibilities:
- None
- Outside Sales
- Know and perform the Seven Steps of Customer Service.
- Stock and maintain assigned area of store.
- Maintain awareness of all promotions and advertisements.
- Execute the daily operational, day to day goals and priorities assigned by store management.
- Answer phone, this is the lifeline to our business.
- Complete customer sales and returns.
- Continue to grow and expand product knowledge.
- Maintain communication between other salesclerks and departments.
- Keep updated on new technology and products in the hardware and building industries.
- Understand competitors and their practices.
- Be a team player and foster a team atmosphere.
- Execute the daily operational, day to day goals and priorities assigned by store management.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and negotiation skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to adapt to the needs of the organization and employees.
Travel:
- None
- High School Graduate or Vocational School Graduate.
- At least two year’s experience in building materials/hardware industry.
- Experience: Sales and marketing experience with retail programs, establishing relationships, and working with customers .
- Skills/Knowledge: Knowledge of retail computer systems, MS Word, and Excel is a plus.
- A commitment to service excellence and customer satisfaction
- Solid team player with excellent interpersonal skills
- Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
- Ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.
Physical Requirements:
- Able to independently lift up to 100 lbs on a frequent basis
- Able to stand for up 8 hours a day
- Standing, stretching, squatting, lifting, crouching, kneeling, and other awkward positions.
- Climbing and descending ladders.
- The yard environment is characterized by the presence of noise, vehicular fumes and other elements found in a yard environment. Exposure to varying weather conditions including temperature extremes and precipitation.
Skills Required
- High school diploma or vocational school graduate
- At least two years' experience in building materials/hardware industry
- Sales and marketing experience with retail programs and customer relationship building
- Knowledge of retail computer systems
- Proficiency with MS Word and Excel
- Excellent verbal and written communication skills
- Strong interpersonal, negotiation, and team collaboration skills
- Excellent organizational, time management, and attention to detail
- Ability to multi-task and meet deadlines
- Ability and willingness to work flexible hours including evenings, weekends, and holidays
- Ability to independently lift up to 100 lbs frequently and stand up to 8 hours
- Comfort working outdoors in yard environment and climbing ladders
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The Company
What We Do
Gold Beach Lumber Yard Inc. provides building materials, lumber, and a wide array of home improvement products, serving rural communities with a focus on customer service and a welcoming environment.
