Contractor Engagement Manager

Posted 8 Days Ago
Be an Early Applicant
Cardiff, Wales, GBR
Hybrid
Entry level
Healthtech • Insurance
The Role
Build relationships with clients and contractors, identify project opportunities, match suitable contractors to client needs, and drive adoption of a contractor marketplace. The role involves stakeholder engagement, sourcing, marketplace growth, feedback gathering, reporting, data analysis, and collaboration with Account Management, Product, Marketing, and Business Development teams.
Summary Generated by Built In
SafeContractor is the UK’s largest SSIP-registered and UKAS-accredited supply chain risk management company, trusted by 40,000 contractors. We simplify compliance for clients and contractors of all sizes, helping to make workplaces safer for everyone, through a flexible, risk-based approach.
Our audits ensure contractors are properly assessed, while a user-friendly portal makes compliance straightforward and manageable.
In this role you will build relationships with both clients and contractors, connecting organisations with the right people for upcoming projects and opportunities. You'll play a key role in developing a scalable sourcing solution, influencing how the service evolves while delivering real value to clients, contractors and the wider business.

What that means day to day
  • Build trusted relationships with clients to understand upcoming projects, contractor requirements and supply chain challenges.
  • Engage with contractors across the network, identifying opportunities and maintaining strong levels of participation and engagement.
  • Match client opportunities with suitable contractors, facilitating introductions and supporting successful connections.
  • Drive adoption of the contractor marketplace by promoting its value, gathering user feedback and identifying opportunities for improvement.
  • Work collaboratively with Account Management, Product, Marketing and Business Development teams to support marketplace growth and enhance the client and contractor experience.

What you’ll need to be successful
You'll bring experience from a client-facing commercial environment, with a track record of building strong relationships and creating value through stakeholder engagement. You’ll be confident working with clients, contractors and internal stakeholders, using your communication and networking skills to identify opportunities, solve problems and drive outcomes.
You’ll be highly organised, able to manage multiple priorities and work independently while maintaining a strong attention to detail. You'll also be comfortable using data and insights to monitor performance, identify trends and support decision-making. Strong commercial awareness and the ability to build credibility with a range of stakeholders will be key to success in this role.

Essential
  • Experience in sourcing, recruitment, business development, account management, contractor engagement or relationship management.
  • Strong relationship-building and stakeholder management skills.
  • Ability to engage confidently with clients, contractors and senior stakeholders.
  • Commercial awareness with the ability to identify opportunities that create mutual value.
  • Strong communication, presentation and networking skills.
  • Excellent organisational and time management skills.
  • Strong reporting and data analysis capabilities.
  • Proficiency in Microsoft Office applications.
  • Ability to manage multiple priorities and work autonomously.
Desirable
  • Experience working within contractor, compliance, accreditation, workforce management or supply chain environments.
  • Experience working with online marketplaces, sourcing platforms or talent platforms.
  • Experience analysing workforce, contractor or market trends.
  • Familiarity with CRM, marketplace or sourcing systems.
  • Experience working in KPI-driven environments.
  • Experience engaging with independent contractors or SME networks

What you'll get in return
We have a hybrid workplace policy, where you will work from the office 1 day per week.
We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer:
 
Personal Health & Wellbeing / Benefits

>🍼 Enhanced Parental Leave 
>🌴Generous annual leave, with the option to buy additional days
>🏥 Healthcare Plan
>💟 Annual Giving Day – an extra day to give back to yourself or your community
>🚲 Cycle-to-work Scheme 
> 🚗 EV Salary Sacrifice Scheme 

 Future Planning

>💰Pension scheme with employer contributions 
>🧬 Life Assurance – 3X base salary
>💸 Rewards Program – access to discounts and cashback  
>🏫 LinkedIn Learning License for upskilling & development
Embracing AI at Veriforce
As part of our commitment to innovation and continuous improvement, we're actively embedding AI tools and ways of working across the business. We encourage all employees to explore how AI can enhance productivity, improve decision-making, streamline processes, and create value for our customers.
The effective adoption and use of AI will form part of role expectations and will be considered as part of regular objective reviews and performance conversations. We're looking for individuals who are curious, adaptable, and excited about leveraging technology to work smarter and drive better outcomes.
Interested but don’t feel you meet all the requirements? 

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!
Bring Your Whole Self to Work.

We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.
What you can expect if you apply: 
  • A response to your application within 15 working days
  • An interview process consisting of:
    • An initial discovery call with the recruiter
    • A first stage interview via Microsoft Teams 
    • Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

About
Equal Employment Opportunity   We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work.   If you are contacted for an interview and require accommodation/adjustments during the interviewing process, please let us know.

Skills Required

  • Experience in sourcing, recruitment, business development, account management, contractor engagement, or relationship management
  • Strong relationship-building and stakeholder management skills
  • Ability to engage confidently with clients, contractors, and senior stakeholders
  • Commercial awareness and ability to identify mutually valuable opportunities
  • Strong communication, presentation, and networking skills
  • Excellent organizational and time management skills
  • Strong reporting and data analysis capabilities
  • Proficiency in Microsoft Office applications
  • Ability to manage multiple priorities and work autonomously
  • Experience in contractor, compliance, accreditation, workforce management, or supply chain environments
  • Experience with online marketplaces, sourcing platforms, or talent platforms
  • Experience analyzing workforce, contractor, or market trends
  • Familiarity with CRM, marketplace, or sourcing systems
  • Experience working in KPI-driven environments
  • Experience engaging with independent contractors or SME networks
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The Company
HQ: Cardiff
617 Employees

What We Do

We help create better workplaces, and help to keep people safe, reduce risks and simplify processes through our expert teams and technology. Since 1979, we’ve been providing our clients with market-leading compliance and risk management solutions. We have expanded over the years to include certification, accreditation, HR and health and safety consultancy for SMEs, and training expertise, resulting in the Alcumus business that exists today. By building great relationships with our customers, we understand their needs and provide a range of technology solutions, advice and support that helps to identify and minimise risks, navigate compliance and create better workplaces to keep people safe. Our solutions go beyond simple box ticking exercises, where we constantly look for new and innovative ways to support and enhance our clients’ businesses and make it easier for them to keep their workforce safe by embracing new and evolving technology. Our team includes over 1,000 employees across our UK, North American, American and APAC offices. We take great pride in being an inclusive organisation by respecting and appreciating each individual, regardless of age, gender, ethnicity, religion, disability, sexual orientation, education, or nationality, creating a safe, positive, and nurturing environment. Whether you’re a contractor, SME or multi-national enterprise, we’re here to help create safe and effective workplaces.

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