Contract Workplace Experience Associate - Office management (6 months)

Your Adventure Ahead

• Ensure an exceptional workplace experience for our 180 MY based ShopBackers (and growing!).
• Work closely with People Team colleagues to shape memorable new hire experiences.
• Work closely with the Senior HRBP, General Manager and other HOD’s and leads for work and team related matters, such as engagement activities, related documentation/administrative functions, etc.
• Manage the issuance and tracking of IT equipment, such as laptops, monitors, etc.
• Oversee and manage all office services for our new ShopBack Malaysia office in Kuala Lumpur, including: Lease compliance, food and beverage, event and space planning, inventory management, office equipment, supplies, repairs and maintenance.
• Maintain relationships with vendors that provide services and goods. Ensure all vendors have contractual documentation in place.
• Be the first point of contact for building emergencies such as plumbing, air conditioning, building inspections, etc.
• Manage office budgets, planning, requests and office-related payments.
• Manage, implement and improve administrative office documentation/filing

Essentials to Succeed

• Diploma/Degree in Hospitality, Business Administration or related disciplines.
• 2-7 years’ work experience in a customer-facing role. Experience in hospitality, secretary, human resource, property or facilities management is an advantage.
• Good organizational skills and willing and able to manage physical office inventory
• Demonstrated customer-orientation in solving problems.
• Exemplary communication skills, with the ability to build relationships and communicate effectively with employees at all levels of the organization.
• Calm under pressure, managing multiple competing priorities and constantly re-prioritizing in a fast-paced, ever-changing environment.
• Accountable, resourceful and proactive.
• Able to learn new technology, programs and skills quickly.