Contract Processor II

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

SUMMARY:

Enters data into computer system for production of documents for Sales, VOA, and/or various corporate departments as requested. Fully cross-trained in all applicable duties and stations within the Contract Processing Office.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Assist fellow team members with inquiries and duties as necessary to complete department tasks in a timely manner.
• Assist members of outside departments with inquiries regarding contract documents.
• Keeps track of data and source documents received, then compiles, sorts and verifies accuracy of contract data to be entered. 
• Contacts preparers of source documents to resolve questions, inconsistencies or missing data.
• Input data from source contract documents into computer following format of program entering necessary codes,and making necessary corrections to information entered.  Record completed work and respond to inquiries regarding entered data. Transfer entered information into database.
• Files or routes source documents after entry. 
• May print and prepare documents for mailing by highlighting, marking where owner, witness and notary sign and stamp documents and input proper mail out code.
• Handles owner inquiries regarding documents.
• Special projects as designated by the manager or lead.

SUPERVISORY RESPONSIBILITIES:

None apply.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. Timeshare experience a plus.

LANGUAGE SKILLS:

Ability to follow detailed instructions and correspond effectively in verbal and written form. Ability to read and interpret documents. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual in English and Spanish/Portuguese a plus.

MATHEMATICAL SKILLS

Basic skills of addition, subtraction, multiplication, and division, common fractions, and decimals along with basic algebra. 

REASONING ABILITY

Ability to carry out detailed written or oral instructions.  Ability to define problems, collect data, establish facts, and draw valid conclusions.

CERTIFICATES, LICENSES, REGISTRATIONS:

None apply.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear.  The employee frequently is required to sit and use hands to finger, handle, or feel.  The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT 

Noise level in the work environment is usually moderate. 

All your information will be kept confidential according to EEO guidelines.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.