Contract Operations Specialist

The Contracts Operations Specialist supports Clear Capital's contract management program and reports to the Manager, Contracts. 

The primary focus of this role is to assist in administration and optimization of the contracting process, ensuring that the CLM platform (Ironclad) system, data, and workflows empower the business to move quickly and accurately.

What You Will Work On

• Assist in optimizing the CLM ecosystem, AI initiatives, system integrations and internal training to ensure the Manager’s operational vision is translated into seamless data flow and high user adoption.
• Assist in maintaining the architecture of the contracting framework—including standardized intake workflows, self-service playbooks, and automated approvals—to mitigate risk across all agreement types and accelerate cycle times for Sales and internal stakeholders.
• Perform core contract administration duties, including extracting contract attributes, auditing the database, and organizing signed documentation and legal correspondence to ensure the "Source of Truth" remains accurate through regular audits of the contract database and template repository.
• Assist in standard and ad-hoc reporting and metrics related to contract volume, turnaround times, and other key performance indicators to identify bottlenecks and propose data-driven process improvements.
• Assist in facilitating communication between Legal and internal business units regarding contract status and requirements to ensure administrative processes align with broader legal strategies and business objectives.

Who We Are Looking For

• BA/BS degree or equivalent 2-4 year practical experience in contract administration, legal operations. 
  Firm grasp of contract lifecycles and the "anatomy" of commercial agreements.
• Hands-on experience with Contract Lifecycle Management software (e.g., Ironclad, Conga, LinkSquares).  Experience not just as an end-user, but in configuring workflows, managing permissions, and pulling reports.
  Strong communication, interpersonal and conflict resolution skills.  Must be comfortable navigating healthy tension with organizational units and third parties as well as demonstrate ability to collaborate with others across various internal business units.
• Self-motivated, resourceful, able to meet aggressive deadlines, flexible,  and demonstrated willingness and ability to learn new concepts/software/industries quickly.
• Strong attention to detail and critical thinking skills. 
  Possess a genuine curiosity for AI and emerging technologies. Eagerness to learn how to leverage AI to automate manual tasks while maintaining a high bar for ethical data handling and accuracy.
• Prior experience in financial services or real estate is a significant plus, as it helps you navigate our specific industry’s regulatory landscape.

What You Can Expect

• Compensation: The base salary for this position ranges from $33.70-$43.53 hourly, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses.
• Inclusive benefits package offering: 
  Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services,  paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
• Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
• Career and skill development resources to help advance your career and personal growth.
• A mission-driven environment where your work makes a measurable impact on the real estate industry.

What We Value

• Wherever it Leads, Whatever it Takes® -  No matter how remote, complex, or unexpected. Our commitment never wavers.
• Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
• Lift others up - We lead with empathy and strive to improve the lives of those around us.
• Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact.
• Raise the bar -  We don’t settle for industry standards, we redefine them.

About Us

Clear Capital is a national real estate analytics, data solutions and valuation technology company with a simple purpose: to build confidence in real estate decisions to strengthen communities and improve lives. Our goal is to provide customers with a complete understanding of nearly every U.S. property through our AI-driven analytics, data solutions, valuation services and automated appraisal review platforms. Our commitment to excellence - wherever it leads, whatever it takes® - is embodied by our team members across our brands and has remained steadfast in this pursuit since our first order in 2001.