Contract Operations Specialist

Posted Yesterday
Be an Early Applicant
Mississauga, ON, CAN
In-Office
72K-94K Annually
Mid level
Biotech • Pharmaceutical
The Role
Manage and analyze Market Access contract operations including master data, contracting, membership, chargebacks and rebates. Validate and update customer master data, ensure contract compliance, interpret contract language, coordinate with internal/external stakeholders, participate in cross-functional projects, and recommend process enhancements for claims systems.
Summary Generated by Built In

Job Description:

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe. 

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects. 

Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected, which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention. 

Introduction to role:

Are you ready to make a significant impact in the world of pharmaceuticals? We are seeking a Contract Operations Specialist to join our dynamic team. This role involves working closely with both internal and external customers on all aspects of Market Access, including Master Data, Contracting, Membership, Chargebacks, and Rebates. The successful candidate will be responsible for managing and analyzing contractual payments across multiple segments, working on Market Access contracts, managing business operations, and ensuring contract compliance. This role requires an individual with a keen eye for detail, strong communication skills, and a deep understanding of claims processes and systems.

Accountabilities:

  • Validate, monitor, and update Customer Master Data.
  • Collaborate with peers to manage priorities and coordinate efforts.
  • Develop and maintain strong working relationships with internal and external customers.
  • Understand and interpret contract language and regulations.
  • Contribute to contract management and strategy approaches.
  • Meet all compliance-related requirements.
  • Participate in cross-functional teams and special projects as assigned by management.
  • Proactively seek and recommend enhancements in Market Access claims processes.

Essential Skills/Experience:

  • Bachelor’s degree or 4+ years of experience
  • Logic and mathematical skills
  • Proficiency in Excel, Word & Power Point
  • Ability to manage multiple tasks/projects simultaneously
  • Strong communication skills
  • Attention to detail and trends

Desirable Skills/Experience:

  • MBA
  • Contract Language Experience
  • Understanding of AZ business model with specific knowledge of contract operations
  • Pharmaceutical or related healthcare business experience

Great People want to Work with us! Find out why: 

  • GTAA Top Employer Award for 10 years 
  • Top 100 Employers Award 
  • Canada’s Most Admired Corporate Culture 
  • Learn more about working with us in Canada 
  • View our YouTube channel 

Are you interested in working at AZ, apply today! 

AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by  emailing [email protected]

#LI-Hybrid 

Annual base salary for this position ranges from 71,915.20 to 94,388.70.

AstraZeneca is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The range provided in this posting represents an offer pay range used in a majority of situations. The base pay offered will vary depending on multiple individualized factors, including the candidate's skills and experience, job-related knowledge, and other specific business and organizational needs.  In some cases, offers outside the range may also be considered to address unique circumstances.

In addition, our permanent positions offer an annual Variable Pay Bonus/Short Term Incentive opportunity as well as eligibility to participate in our equity-based long-term incentive program (if applicable to role).  Benefits offered for permanent roles include a competitive Flex Benefits & Retirement Savings Program, 4 weeks’ paid vacation, and annual Personal Days. Fixed Term Contract/Temporary positions (excluding students) are offered a Contract Benefits Program.

We are using AI as part of the recruitment process.

This advertisement relates to a current vacancy.

Skills Required

  • Bachelor's degree or 4+ years of experience
  • Logic and mathematical skills
  • Proficiency in Excel, Word & PowerPoint
  • Ability to manage multiple tasks/projects simultaneously
  • Strong communication skills
  • Attention to detail and trends
  • Deep understanding of claims processes and systems
  • Contract language experience
  • MBA
  • Understanding of AZ business model and contract operations
  • Pharmaceutical or related healthcare business experience

AstraZeneca Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AstraZeneca and has not been reviewed or approved by AstraZeneca.

  • Fair & Transparent Compensation Pay is considered competitive across many roles when total rewards are factored in. Senior scientific and leadership bands are described with high ranges that reinforce competitiveness at upper levels.
  • Strong & Reliable Incentives Bonuses, equity eligibility in many salaried roles, and solid sales on‑target earnings with upside are emphasized as meaningful parts of compensation. These elements boost overall value even where base pay is not the very highest.
  • Retirement Support A 401(k) program with a strong company match and immediate vesting is repeatedly cited as a standout. Generous retirement support is viewed as enhancing the total package relative to peers.

AstraZeneca Insights

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The Company
HQ: Gaithersburg, MD
70,000 Employees
Year Founded: 1999

What We Do

We're transforming the future of healthcare by unlocking the power of what science can do for people, society and the planet.

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