Contracts Manager

Airlock Digital is a global leader in application control and allowlisting. We seek to empower every organization to run only what they trust and operate free from malware and ransomware.  

With rapid growth across Australia, North America, and EMEA. We are committed to our core values, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity.

The Contracts Manager oversees the full lifecycle of commercial agreements that support Airlock Digital’s growth, risk management, and customer success. Reporting directly to the COO, this role partners across all business functions to drive efficient, scalable deal processes aligned with our commercial strategy and risk posture. 

This is a hands-on, high-impact position for someone who thrives at the intersection of business, law, and technology. The Contracts Manager ensures timely, compliant, and commercially sound agreements that improve deal velocity, maintain stakeholder confidence, and strengthen Airlock Digital’s operational and audit readiness within a cybersecurity context. 

• Manage the end-to-end contract lifecycle, including drafting, reviewing, negotiating, executing, renewing, and amending customer, partner, and vendor agreements. 
• Balance legal risk management with commercial enablement to protect Airlock Digital’s interests while supporting fast and frictionless deal closure. 
• Develop, maintain, and scale contract playbooks and templates that reflect current legal and commercial posture. 
• Collaborate with Product, Sales, Technology, Security, and Legal teams to define contractual requirements and align terms with product capabilities. 
• Negotiate key commercial and legal terms (e.g., SLAs, indemnities, warranties, limitation of liability, data/security commitments), escalating complex issues to legal counsel as needed. 
• Oversee compliance with contractual obligations including milestones, deliverables, audits, reporting, and renewal timelines to ensure a clean audit trail. 
• Track and report on contract metrics (cycle times, bottlenecks, exposure) and recommend improvements to enhance deal velocity and process efficiency. 
• Support vendor and third-party contracting and licensing as required. 
• Act as the escalation point for contract-related issues with customers, partners, and internal stakeholders. 
• Maintain and enhance the existing contracts management system and associated processes to drive continuous improvement and scalability. 

• 5–8 years of relevant contract management experience, ideally within technology, cybersecurity, or SaaS environments. 
• Demonstrated strength in drafting, negotiating, and managing commercial agreements (customer, partner, and vendor). 
• Strong understanding of commercial contracting principles (e.g., IP, liability, data protection, risk transfer) and familiarity with regulatory frameworks. 
• Experience drafting and negotiating data processing addendums, security schedules, or related appendices. 
• Excellent negotiation, communication, and organizational skills with strong attention to detail. 
• Proven ability to drive process improvements and workflow standardization to scale with business needs. 
• Ability to balance stakeholder expectations and align Sales, Product, and Legal priorities. 
• Calm under pressure, with the ability to manage multiple negotiations and deadlines simultaneously. 
• Knowledge of business contracting systems and approval workflows; experience with contract lifecycle management (CLM) tools is advantageous. 
• Strong business and commercial acumen, with the ability to translate complex legal terms into practical business outcomes.

We don’t think money is everything, but we know it is an important part of your decision to apply for a role. The OTE range for this position is USD $136,000.00-$170,000.00. Additional factors considered in extending an offer include responsibilities of the job, education, location, experience, knowledge, skills, abilities, and internal equity, alignment with market data, or applicable laws.  

At Airlock Digital, we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, dental, and vision insurance – 401K Plan with 4% Company Match – Life and Disability Programs – Paid Parental Leave - Paid time off and Paid Holidays – Volunteer and Birthday Time off – Home Office Allowance.

We believe in supporting our team members both personally and professionally. Named one of the USA’s Greatest Places to Work in 2024 and 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work. 

We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible. All official job offers from our company are extended directly by our recruitment team and will be sent through an official BambooHR document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details or social security numbers. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a background check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. No contact from recruitment agencies, thank you. #LI-HYBRID #LI-AF1