Contract Manager – Property Services (Damp, Mould & Compliance)
Location: Milton Keynes
Salary: £42,840 per annum plus £4,000 car allowance
Hours: 42.5 hours per week
Fulltime – permanent Monday – Friday
Field and office based
About the Role
Based in Milton Keynes, this role involves managing our Milton Keynes Council contract with a focus on damp and mould remediation, health and safety compliance, and statutory inspections. You will ensure that our housing stock meets legal and regulatory standards, oversees contractor performance, manages budgets, and liaises with residents to ensure high-quality service delivery. Strong technical knowledge of building compliance and experience in contract management within the housing or property sector are essential.,
Key Responsibilities
- Manage all aspects of contract delivery in line with contractual obligations and evolving legislation, including Awaab’s Law
- Oversee performance, budget control, programme timelines, and health and safety compliance
- Ensure full adherence to government guidance on damp, mould, and condensation
- Lead and develop direct labour and supply chain resources to maximise efficiency
- Ensure timely and accurate reporting to both Mears and client stakeholders
- Promote a customer-first culture through professional conduct, site standards, and communication
- Drive high levels of customer satisfaction and meet contractual KPIs
- Manage employee performance, coach team members, and ensure compliance with HR policies
- Lead and manage the delivery of damp, mould, and condensation remediation works across residential properties.
- Coordinate with internal teams, contractors, and consultants to ensure timely and high-quality service delivery
- Build strong relationships with clients, service users, and local communities
Essential Experience
- Proven track record in capital/programmed works or repairs and maintenance
- Strong commercial and performance management experience
- Ability to manage multiple contracts and sites simultaneously
- Experience in a customer-focused environment
Preferred Experience
- Experience managing damp, mould, and condensation contracts
- Background in social housing
- Experience working with local authority clients
- Strong leadership and people management skills
- In-depth knowledge of health and safety regulations, including COSHH
- Expertise in building safety, planning, and problem-solving
- Excellent communication and negotiation abilities
- IT literate with strong organisational and decision-making skills
Preferred Qualifications
- ILM Level 4 or equivalent in Leadership & Management
- IOSH or equivalent health and safety certification
- CIOB Building Safety Management
What we offer
- 25 days annual leave plus bank holidays
- Private medical care
- Annual Mears Fun Day – a company-wide thank you event
- Paid Volunteering Leave to support causes you care about
- Mears Rewards – staff perks including discounts on groceries, holidays, eye tests, and more
- Share Save scheme and family-friendly policies
- This is your opportunity to take a lead role in a dynamic, purpose-driven team.
Join Mears and help us deliver repairs that really make a difference.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
Apply below or to discuss your application further; contact:
Francesca Swan ([email protected])If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Top Skills
What We Do
Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country
