Contract Manager

Annual salary: up to £63,000.00

Voids Contract manager

Location: Ealing

Salary up to £63,000 per annum, plus, Commercial vehicle or Car allowance

42.5 hours per week (8-5 Monday -Friday)

Pyramid Plus , a joint venture partnership between A2Dominion and Mears Property Services, provides repairs and maintenance, compliance, planned replacements across London and South. We successfully complete over 35,000 repairs, 1,000 voids and fit 600 kitchens and bathrooms annually to 46,000 homes. With a wide range of upcoming projects, there are exciting times ahead as we continue to grow!

As a contract manager you will be Responsible for the day to day management of contract service delivery at local branch level. Supporting the General Manger on delivery of high quality capital & programmed works and / or built environment services to Housing Client

properties, ensuring teams  operate to Mears defined branch standards and deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.

• Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols.
• Managing works to programme time frames, producing project updates relating to budget, cash flow, work programmes and health & safety.
• Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company’s commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities.
• Management of direct labour resources and supply chain, identifying opportunities to increase productivity and capture and maximise efficiency savings. Work with group Procurement to maximise the benefit of national procurement agreements and new innovations.
• Adherence to and completion of company & client reporting protocols with required timescales.
• Cultivate a positive, customer focused culture that is instilled and promoted across all work / programme activities via Mears Red Thread. Ensure this culture is actively demonstrated by staff through a professional approach to communicating with all stakeholders, through appearance of sites, works, assets and individuals and in always maintaining high health & safety standards.
• Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets, whilst adhering to Mears Standard Operating Procedures.
• Manage employees’ performance, coach and develop individuals in their roles. Protect all company assets supplied, ensuring applicable HR Policies & Procedures are followed, with assets maintained in good condition. Utilise reports available to administer this task.
• Cultivate a strong working relationship with client, service users and local communities. Provide feedback and assessment of client views in relation to project delivery and market trends.

Role Criteria:

• Experience in Managing a contract within the social housing sector
• Experience in Budget management
• Experience in performance reporting
• Experience in People Management
• Ability to provide evidence of contract performance and efficiency
• Workable technical knowledge of social housing repairs and maintenance

Benefits we can offer you.

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friendly policies

Apply below or to discuss your application further; contact:

Laura Bourne ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.