Contract Manager

About GHS

GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise-level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.

We are looking for a Contract Manager to join our Toronto office. This is a full-time hybrid position.

The Contract Manager will be responsible for overseeing and processing contracts for new business opportunities and reviewing existing contracts. Ensuring alignment with GHS policy and legal compliance.

What you'll do:

• Support GHS and opportunity owners through the bid and proposal management process. 

• Fully understand GHS Services, offerings, and the ecosystem of 3rd party vendors. 

• Collaborating and liaising with multiple stakeholders – finance, sales, technical, external legal counsel – to develop contracts, manage changes as needed in support of specific projects / opportunities.

• Escalate issues to appropriate internal teams where needed and collaborate with those teams to find creative solutions for those issues.

• Develop and implement strategies to enhance contract management processes and compliance protocols. 

• Commercial IT Contract development (for services, sub-contracted services and resale).

• Commercial IT Contract negotiation working with management and sales team 

• Review and negotiation of supplier contracts (hardware, software and services suppliers), to ensure accuracy, completeness, and adherence to legal and regulatory requirements. 

• Conducting thorough assessments of contract terms and conditions to identify potential risks and liabilities. 

• Maintain a repository of contracts and detailed records of key events, decisions, and notifications. 

• Add improvements to existing company contract policies to ensure compliance and reduce any potential risks. 

• Recommend and liaise with retained outside counsel.

What you'll need:

• Bachelor's degree in business, law, or related degree or equivalent work experience. 

• 5+ years of experience in contract management/project management positions in technology industry. 

• Ability to work collaboratively and effectively with business partners 

• Excellent communication skills and ability to establish strong working relationships with business partners. 

• Ability to handle a high volume of work with the ability to multitask and prioritize workload efficiently and effectively 

Personal Attributes:

• Exceptional efficiency and accuracy 

• Detailed-oriented approach 

• Problem solving skills, creativity and flexibility 

• Solid communication

• Analytical skills 

• Creative problem solver

What you'll get:

Competitive salary

Health benefits (medical, vision, dental)

Life insurance

Pension plan

Professional development

Amazing company culture

Free parking

Gym on-site

Join a team of professionals led by a diverse set of leaders from across the industry.

GlassHouse Systems commitment:

We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

GlassHouse Systems Inc. (“GHS”) welcomes and encourages applications from persons with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the recruitment process. Please contact Einat Levi-Israeli at elevis @ghsystems.com should you require any accommodation if you are selected for an interview or require an accessible format of the job posting or any communications from GHS.
Please note that all candidates have to be legally eligible to work in their location.
Any offer of employment will be conditional upon a criminal record check.
GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.

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