Job Posting Title:
Contract ManagerReq ID:
10160595Job Description:
About the Role & Team
The Contract Management team is responsible for managing all aspects of the contract lifecycle, from licensee on-boarding, contract negotiations, through contract amendments and renewals. This role has high interaction with a broad array of Disney groups (Licensing, Finance, Legal, Credit and Collections, ILS, etc.), as well as Disney’s licensees. The team also focuses on implementing efficient and effective systems and processes.
The Contract Manager provides governance and oversight of contract administration activities, supports new agreements, contract renewals and amendments, ensures data integrity within Contract Lifecycle Management (CLM) system, drives process improvements, monitors operational performance, and partners with stakeholders to resolve complex contract and compliance issues.
What You Will Do
Primarily responsible for the following key functions under the direction of North America Contract Management Hub leader:
- Provide day-to-day directional leadership, guidance, and training to internationally based contractor staff
- Maintain deep understanding of contract execution process; act as subject matter expert (SME) on licensing and contract execution for North America Contract Management team and stakeholders
- Audit contracts and amendments to ensure compliance with company policies and quality assurance standard
- Identify opportunities for process improvements and drive correction actions where necessary
- Address complex and escalated contract execution issues and determine course of action, including referring to Licensing, Finance, or Legal
- Partner with the North America Contract Management Hub leader to develop robust KPI reporting
- Lead regional ad-hoc projects, provide expertise and input on global projects
- Lead and participate in meetings with Licensing, Finance, Legal, and stakeholders
- Build strong relationships with stakeholder teams
- Review complex contract issues to ensure standard of excellence is maintained
- Participate in system and process improvement projects
- Develop and maintain process documentation, job aids, and standard operating procedures
- Partner with the North America Hub leader to develop meaningful data analytics
- Interpret large amounts of complex data and present to leadership verbally and in writing in a professional, concise manner
Required Qualifications & Skills
- 3+ years of experience in contract management, contract administration, licensing operations, legal operations, or a related field
- Strong quantitative and analytical skills combined with solid business and financial acumen
- Intermediate or better expertise in Microsoft Office applications, including Excel, Outlook, Teams, and SharePoint.
- Strong relationship building skills and a highly professional “client service orientation”
- Ability to interact with all levels of management
- Excellent team player who possesses solid interpersonal and organizational skills
- Excellent communicator in both oral and written settings
- High energy level; strong work ethic
- Self-driven, independent thinker
- Results-oriented, decisive
- Exhibit a willingness to be adaptable and flexible and demonstrate a desire to operate in a dynamic environment
Preferred Qualifications
- Prior leadership and/or project management experience
- Experience with Docusign, CLM systems, workflow automation tools, Power BI, or related reporting systems
- Experience creating dashboards
Education
- Bachelor’s degree in Business Administration, Finance, Legal Studies, Paralegal Studies, Communications, related field or equivalent work experience
Job Posting Segment:
Controllership & TaxJob Posting Primary Business:
DX ControllershipPrimary Job Posting Category:
Contract ManagementEmployment Type:
Full timePrimary City, State, Region, Postal Code:
Celebration, FL, USAAlternate City, State, Region, Postal Code:
Date Posted:
2026-09-25Skills Required
- 3+ years of experience in contract management, contract administration, licensing operations, legal operations, or a related field
- Strong quantitative and analytical skills with business and financial acumen
- Intermediate or better expertise in Microsoft Office, including Excel, Outlook, Teams, and SharePoint
- Strong relationship-building skills and client service orientation
- Ability to interact with all levels of management
- Strong interpersonal and organizational skills
- Excellent oral and written communication skills
- High energy level and strong work ethic
- Self-driven and independent thinker
- Results-oriented and decisive
- Adaptable and flexible in a dynamic environment
- Bachelor's degree in Business Administration, Finance, Legal Studies, Paralegal Studies, Communications, a related field, or equivalent work experience
- Prior leadership and/or project management experience
- Experience with DocuSign, CLM systems, workflow automation tools, Power BI, or related reporting systems
- Experience creating dashboards
The Walt Disney Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.
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Pay Growth & Progression — Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
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Healthcare Strength — Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
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Wellbeing & Lifestyle Benefits — Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.
The Walt Disney Company Insights
What We Do
The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.
