Contract Management Specialist

Build the future with us

Are you driven by analysis and problem-solving and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Contract Management Specialist, you will play a key role in the effective administration of agent contracts.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you will accomplish with us

As a Contract Management Specialist, you will be at the core of our mission. Here are the main responsibilities:

• Providing customer service by email and phone to answer questions related to contracts across the various distribution networks;

• Analyzing and processing new agent contract applications, ensuring the accuracy and compliance of information;

• Analyzing, assessing, and processing requests related to transfers and financial compensation evaluations, in accordance with established business rules and compensation scales;

• Recommending approval of contracts and license sponsorship requests to the manager, in line with province-specific requirements;

• Entering, updating, and monitoring contract and license information in the designated administrative system;

• Working closely with team members to achieve shared objectives, while taking advantage of professional development opportunities (mentorship, participation in special projects, etc.).

What could accelerate your success in this role

We are looking for someone who:

• Holds a university degree in business administration or a related field (a combination of education and relevant experience will also be considered);

• Has 2 to 3 years of experience in an analytical or administrative role;

• Is recognized for strong analytical skills and the ability to structure information effectively;

• Stands out for curiosity, a continuous desire to learn, proactivity, and the ability to navigate ambiguity;

• Demonstrates strong autonomy as well as excellent adaptability and problem-solving skills;

• Has an advanced level of proficiency in French, as the role involves daily verbal (phone, videoconference) and written (emails) communication with unilingual French-speaking colleagues and clients;

• Has an advanced level of proficiency in English, as the role involves daily verbal (phone, videoconference) and written (emails) communication with unilingual English-speaking colleagues and clients.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence;

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

iA Financial Group

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.