At CloudFactory, we are a mission-driven team passionate about unlocking the disruptive potential of AI for the world. By combining advanced technology with a global network of talented experts, we make unusable data usable and inference reliable and trustworthy, driving real-world business value at scale.
More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do, as we strive to connect one million people to meaningful work and build leaders worth following.
Our cultureAt CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:
- Mission-driven: we focus on creating economic and social impact.
- People-centric: we care deeply about our team's growth, well-being, and sense of belonging.
- Innovative: we embrace change and find better ways to do things, together.
- Globally connected: we foster collaboration between diverse cultures and perspectives.
If you're ready to earn, learn, serve, and be part of a vibrant global community, CloudFactory is your place.
About the roleWe're looking for an experienced Commercial Contracts Consultant to help shape how enterprise contract intelligence work is delivered.
This is not a traditional contract review or paralegal role. We're looking for someone who can engage directly with enterprise clients, understand their contract operations and business priorities, and translate those requirements into scalable processes, guidance, and quality standards for delivery teams.
You'll act as the bridge between our client and our delivery organization, ensuring contract review and annotation work is accurate, consistent, and aligned with business objectives.
What you'll do- Lead discovery sessions with enterprise clients to understand contract review objectives, operational workflows, business priorities, and risk considerations.
- Translate client requirements into structured annotation guidelines, review playbooks, and operating procedures.
- Define standards for clause interpretation, tagging, and exception handling to ensure consistent execution.
- Collaborate with internal AI tools to accelerate the development and refinement of review guidelines.
- Design training materials, competency assessments, and certification programs for analysts supporting client engagements.
- Establish quality assurance processes, calibration sessions, and continuous improvement mechanisms.
- Partner closely with delivery teams to answer questions, clarify edge cases, and ensure consistent execution.
- Serve as the primary subject matter expert between client stakeholders and internal delivery teams.
RequirementsWhat We're Looking For
- 5+ years of experience in commercial contracting, contract management, contract lifecycle management (CLM), contract intelligence, or legal operations.
- Hands-on experience creating contract playbooks, clause libraries, templates, or review guidelines.
- Experience leading client discovery workshops and gathering requirements from enterprise stakeholders.
- Proven ability to convert ambiguous business requirements into clear written guidance and operational processes.
- Experience developing training materials, assessments, or certification programs.
- Excellent communication and stakeholder management skills.
- Exceptional written and verbal English.
- Experience with Contract Lifecycle Management (CLM) platforms such as Ironclad, Icertis, Agiloft, DocuSign CLM, Conga, or Sirion.
- Experience with legal AI, contract intelligence, clause extraction, annotation, or training data development.
- Experience supporting AI-enabled contract review workflows.
- Experience working with outsourced or offshore delivery teams.
- Background in instructional design or enablement.
- Juris Doctor (JD) or paralegal background (preferred)
You'll likely be successful in this role if you've worked as a:
- Commercial Contracts Manager
- Contract Lifecycle Management (CLM) Consultant
- Legal Operations Manager
- Contract Operations Manager
- Contract Intelligence Specialist
- Commercial Counsel
- Contract Management Consultant
- Enterprise Contract Manager
- Type: Independent Contractor (1099 contract role, U.S.-based)
- Time commitment: 10 hours per week
- Project duration: 3 months
Skills Required
- 5+ years of experience in commercial contracting, contract management, CLM, contract intelligence, or legal operations.
- Hands-on experience creating contract playbooks, clause libraries, templates, or review guidelines.
- Experience leading client discovery workshops and gathering requirements from enterprise stakeholders.
- Proven ability to convert ambiguous business requirements into clear written guidance and operational processes.
- Experience developing training materials, competency assessments, or certification programs.
- Excellent communication and stakeholder management skills.
- Exceptional written and verbal English.
- Experience with Contract Lifecycle Management platforms such as Ironclad, Icertis, Agiloft, DocuSign CLM, Conga, or Sirion.
- Experience with legal AI, contract intelligence, clause extraction, annotation, or training data development.
- Experience supporting AI-enabled contract review workflows.
- Experience working with outsourced or offshore delivery teams.
- Background in instructional design or enablement.
- Juris Doctor (JD) or paralegal background.
What We Do
CloudFactory is a global leader in combining people and technology to provide workforce solutions for machine learning and business process optimization. Our professionally managed and trained teams work with high accuracy using virtually any tool. We process millions of tasks a day for innovators including Microsoft, GoSpotCheck, Hummingbird Technologies, Ibotta, and Luminar. We exist to create meaningful work for one million talented people in developing nations, so we can earn, learn, and serve our way to become leaders worth following. We’re on four continents, with offices in the U.K., U.S., Nepal, and Kenya. To learn more, visit www.cloudfactory.com.
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