Contract Business Analyst, 6 months, Hybrid/Oxford
We help organisations navigate the future of technology, combining human expertise, emerging tech and AI to deliver better outcomes, faster.
Since 2014, we’ve worked side-by-side with clients to solve complex challenges, build high-performing teams, and create lasting capability.
About you:
- You care deeply about producing high-quality work that delivers real value
- You’re comfortable navigating ambiguity and solving complex problems collaboratively
- You bring strong expertise in your craft, alongside a willingness to keep learning
- You communicate clearly and build trust quickly with clients and teammates
- You’re pragmatic, adaptable and outcome-focused
- You value low-ego collaboration and enjoy working as part of multidisciplinary teams
What you’ll bring to the table:
- Analyse and document As-Is Product Recall processes across Supply Chain and Manufacturing.
- Work closely with stakeholders to understand existing processes, challenges and pain points.
- Facilitate workshops and discussions with cross-functional teams to define To-Be processes.
- Document and communicate current and future-state processes clearly.
- Identify gaps, inefficiencies and opportunities for process improvement.
- Work collaboratively with stakeholders across E-Commerce, Supply Chain, Manufacturing and Customer Services.
- Build strong relationships with stakeholders across multiple departments and ensure their requirements are understood and captured.
- Ask the right questions to challenge existing processes and uncover underlying requirements.
- Support the business in transitioning from current processes to the agreed future state.
AI Statement
We champion tech that helps people work smarter, but we want to get to know you! If you use AI to assist with your application or interview prep, please ensure all information submitted remains an accurate, truthful representation of your personal achievements and capabilities rather than generating false or misleading information. We may reject applications where AI is used inappropriately at any stage of the recruitment process.
Equal Opportunities Statement
Diversity and inclusion are hugely important to us, and we’re committed to providing equal opportunities for all. We’re actively recruiting for a diverse and inclusive workforce so want to ensure we do everything we can to support your application.
We want you to feel safe and empowered to let us know if you need any adjustments to be made to your application or interview process, so please speak to our recruitment team.
Skills Required
- Experience analysing and documenting product recall processes across Supply Chain and Manufacturing
- Ability to facilitate workshops and drive cross-functional discussions
- Strong stakeholder management and relationship-building across multiple departments
- Experience identifying process gaps, inefficiencies and opportunities for improvement
- Experience working with E‑Commerce, Supply Chain, Manufacturing and Customer Services stakeholders
- Clear communication skills and ability to work with ambiguity
- Support business transition from current to future-state processes
What We Do
AND Digital is on a mission to close the world’s digital skills gap. We do that by doing things differently when we work with our clients, communities and colleagues. Instead of working FOR exciting brands (like British Airways, Heineken and Nike), we work WITH them, and that's not just a party line. We combine our people with our clients' people to form a single project team, so collaborative you can't tell our ANDis from our clients. By working together, we help our partners understand and map out the challenges they're trying to solve. Then, by building their digital products as one team, we teach them the same digital skills we have. That means when we leave, they can own their apps, websites and future projects independently. Pretty cool huh? We have cross-functional teams working across the UK, Netherlands and East Coast US - and growing by demand. Our unique, city-based Club model means we can offer the agility and personalised service of a small local company, with the security and clout of a global organisation
