The Role
The Contract Billing Coordinator manages billing and contract processes, ensuring accuracy and timely completion while resolving customer inquiries and monitoring workflows.
Summary Generated by Built In
Purpose
Administer and maintain billing and contract procedures to ensure accurate and timely billing.
Responsibilities
The Contract Billing Specialist creates and maintains service contracts in company ERP system.
Administer and maintain billing and contract procedures to ensure accurate and timely billing.
Responsibilities
The Contract Billing Specialist creates and maintains service contracts in company ERP system.
- Setup new contracts and remove any completed or cancelled agreements in eAutomate
- Prepare customer spreadsheet billing as assigned
- Analyze and correct potential Contract errors received by AR
- Respond to and resolve customer inquiries and contract corrections
- Advise customers and sales professionals on questions, concerns or changes to contracts
- Analyze invoices to resolve leasing, meter and billing for accuracy
- Monitor flow of Contracts through workflow system in a timely manner
- Other duties as assigned
- Strong attention to detail
- Strong communication skills – both verbal and written
- Proficiency in MS Office products (Excel, Word, MS Outlook).
- Proficiency in E-Automate or other similar ERP system
- Proficiency with ECM/Workflow software
- Ability to multitask
- Ability to work in fast paced environment with time sensitive deadlines
- HS Diploma or GED
- Ability to sit at a desk for prolonged periods of time.
- Ability to talk on the phone and work with various computer tools and applications.
- Ability to type and compose written communication in various forms.
- Ability to lift 20+lbs on occasion.
- Ability to work in fast paced environment
Top Skills
E-Automate
Ecm
MS Office
Workflow Software
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The Company
What We Do
Centric Business Systems, Inc. is an award winning document management company that specializes in providing the most innovative hardware and software office technology. As one of the largest providers in the nation, Centric offers a full range of products from Sharp, Ricoh and HP. Since 1990, the company has grown in double digits every year. Backed by its unwavering commitment to service, Centric continues to grow into the Maryland and DC marketplace.