Contract - Bilingual Translation Coordinator (English/Canadian French) | Onsite - Markham, ON | Open to Canada-based candidates only

Location: Markham, Ontario | Full-time, Onsite | Contract Role

Role Details

• Schedule: 37.5 hours/week, full-time onsite

• Duration: 5+ months (contract ends by December 31, 2026)

• Start Date: ASAP

About This Role

We're hiring a Bilingual Translation Coordinator for a consumer health client based in Markham. This is a project management and coordination position where you'll be the central point of contact between internal teams and their external translation services partner. You'll own translation workflows, ensure quality standards are met, and help establish best practices across the organization.

This isn't a translation role - it's about orchestrating the translation process, managing priorities, and building governance that works for everyone involved.

What You'll Do

• Coordinate and prioritize English ↔ Canadian French translation requests with the external translation partner, ensuring timely delivery and quality compliance

• Provide governance for all French translations, reviewing for accuracy, consistency, and adherence to brand guidelines

• Serve as liaison between the client's cross-functional internal teams (marketing, operations, compliance) and the external translation services provider

• Establish and enforce best practices and processes for translation requests, intake standards, version control, and approvals

• Manage demand and capacity by prioritizing requests based on project urgency and timelines; escalate capacity issues when they arise

• Develop and monitor quality metrics in collaboration with the translation partner's quality team to ensure compliance and continuous improvement

• Maintain translation memory to improve efficiency and consistency across projects

• Attend content meetings to capture and address French translation needs early in the product lifecycle

• Own the audit trail, ensuring all translation requests, approvals, and deliverables are properly documented

What We're Looking For

• Bachelor's degree in Business, Communication, Linguistics, or related field (or equivalent professional experience)

• Bilingual proficiency: Native speaker or C1+ proficiency level in English and Canadian French (both required)

• 5+ years of experience coordinating translation or localization work in a corporate environment—whether in-house localization teams, agencies, or marketing operations. English ↔ Canadian French workflows are a strong plus.

• Experience managing bilingual labelling (PLL) and Health Canada guidelines — strongly encouraged

• Process-oriented mindset: You're comfortable operating within governed processes, with clear intake standards, version control, approvals workflows, and audit trail expectations

• Strong organizational skills with the ability to juggle multiple concurrent requests and competing deadlines without losing sight of quality

• Excellent communication and interpersonal skills — you work effectively with internal stakeholders (marketing, operations, compliance, leadership) and external partners (translation vendor, QA teams)

• Problem-solving ability: When capacity issues or translation quality concerns arise, you diagnose the root cause and work collaboratively to resolve them

Why This Role Matters

Clear, accurate translations are critical for a consumer health company. You'll be the person ensuring that internal teams can get what they need, the translation partner delivers quality work, and customers receive materials they can trust. This role bridges operations, quality, and strategy.