Role Summary:
The Contract Administrator’s role is to be the main point of contact for the compliance activities associated with Flowserve’s aftermarket platform and performance-based contracts. The associate will be responsible to provide support across multifunctional teams consisting of leadership, commercial teams, execution, business development and internal business partners such as finance and legal. The individual will analyze key contract information to develop and implement work processes to ensure contractual compliance within both Flowserve and customers accordingly.
Responsibilities & Requirements:
- Work with a cross functional team consisting of Business Development, Execution Managers, On-site Application Engineers, and End User Sales personnel to ensure Flowserve meets its commitments of the program.
- Responsible for the accountability of the LCA Contract and evaluating key actions associated with the Contract included but not limited to fee adjustments, discounts and credits related to contract incentives.
- Responsible for updating and revising Contract Profiles, Flowforce, MS TEAMS, etc. with changes to the Contract or Flowserve personnel.
- Evaluate and implement appropriate new processes to increase efficiency, execution, and improve compliance with individual contracts
- Coordinate and interface with other Flowserve resources in a positive and constructive manner and work on joint projects as necessary for the net benefit of Flowserve and the customer.
- Other duties as assigned
Preferred Experience / Skills:
- Demonstrate a strong attention to detail along with the ability to discover errors or inaccuracies related to contracts
- Demonstrated experience for the ability to plan, organize, and accomplish goals
- Demonstrated knowledge of Flowserve customer base
- Demonstrated knowledge of Flowserve procedures, organization, and operational facilities
- Strong PC knowledge, including MS TEAMS, Microsoft Excel, Microsoft Word and Power Point
- Ability to collaborate across teams to ensure appropriate activities are performed
- Strong business and financial acumen
- Excellent communication skills to convey key information and communicate across multiple layers within the organization
- Strong self-motivated, willingness to learn, assertive, positive attitude and work ethics
- Strong aptitude for Flowserve’s behaviors
- Experience associated with customer facing roles such as, Customer Service, Sales, Planning, Contract administration a plus
- Knowledge of Flowserve’s business systems preferred
- BS or BA Degree in relevant field and / or 0-2 years relevant experience
Top Skills
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
