Contract Administrator, Revenue Operations Specialist II

Posted Yesterday
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Hiring Remotely in Remote, OR, USA
In-Office or Remote
Senior level
Digital Media • Information Technology • Analytics
Nielsen is where AI-powered, globally connected media intelligence is being reimagined.
The Role
Manage the full lifecycle of Gracenote sales contracts, including drafting, customization, execution, renewals, and terminations. Partner with Sales, Legal, Finance, Product, and leadership to coordinate approvals, ensure compliance, assess risk, and streamline contracting policies. Maintain contract data integrity in Salesforce and support licensed data agreements across multiple business verticals.
Summary Generated by Built In
Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future

Job Description

Gracenote, a Nielsen company, is on a mission to revolutionize how fans connect with the sports they love. We are moving beyond traditional data delivery, our vision is to empower the world's leading TV, streaming, pay tv and automotive platforms to create seamless, engaging consumer experiences, from sports content discovery to deep fan engagement.

We are seeking a detail-oriented and highly organized Contract Administrator (Remote) to join our Gracenote Contracts team in Revenue Operations. This role is a key partner to Gracenote’s Sales team, working closely to support all aspects of the sales contracting process.  

The successful candidate will be responsible for drafting and managing the full lifecycle of contracts, from initial drafting to execution and renewal. The Contract Administrator requires a thorough understanding of contract law, excellent communication skills, and the ability to work effectively with various stakeholders.  

The Contracts Administrator will be supporting a dynamic sales environment and drafting licensed data agreements for Video, Sports, Studio System, Music & Auto verticals for Gracenote, with the ability to work with sales reps, leaders, and cross-functional teams in different international and domestic time zones.

Responsibilities

  • Contract Management: Serve as the primary point of contact for managing the full lifecycle of sales agreements, including drafting, execution, renewal and termination. Ensure that each stage aligns with sales objectives and is completed efficiently.

  • Drafting & Customization: Collaborate closely with Sales, Legal, Finance, to prepare, draft and tailor SaaS agreements.Ensure the terms accurately meet client requirements and Gracenote’s sales goals.  

  • Cross-Functional Collaboration: ensure seamless management of Gracenote sales agreements and coordinate with Sales, Legal, Finance, and Product to streamline contract workflows, maintain compliance and facilitate timely execution. 

  • Compliance & Standards: Implement and uphold Gracenote’s contracting standards, ensuring all agreements adhere to legal requirements and Gracenote’s strategic objectives to secure revenue.

  • Coordination: Work directly with Sales Leadership to prioritize agreements, coordinate and manage necessary approvals, and finalize terms that align with Gracenote’s objectives in collaboration with Legal to finalize contracts.

  • Policies & Procedures: Implement new contract acceptance policies and procedures to increase Contracts, Sales, and Legal efficiency. 

  • Salesforce & CRM Management: Use Salesforce as the primary tool to generate, oversee, and update contracts while ensuring high standards of data hygiene and integrity.

Qualifications

  • 5-8+ years of experience in contract administration or related role

  • Bachelor's degree in Business Administration or related field

  • Strong knowledge of contract law and business practices

  • Excellent attention to detail and organizational skills

  • Proficiency in Microsoft Office Suite and Google workspace, and contract management software

  • Outstanding written and verbal communication skills

  • Ability to work independently and as part of a team

  • Strong analytical and problem-solving skills

  • Experience working in Salesforce

  • Experience with contract lifecycle management systems is a plus

Required Skills:

  • Contract drafting and review

  • Risk assessment

  • Time management

  • Interpersonal skills

  • Data management

Preferred Qualifications:

  • Preferred Prior experience in SaaS or related industry

Additional Information

Enabling your best to power a better media future.

Holistic Rewards: We are committed to an inclusive benefits package that supports our employees and their families. This includes comprehensive health and wellness plans, a 401(k) with a Nielsen company match, and a generous paid time off policy. Depending on the role, additional benefits may include a company-provided vehicle and/or discretionary incentive/bonus eligibility.

Compensation Transparency: The posted base salary range is a reasonable estimate that  may be adjusted based on the final work location of the selected employee. Individual pay within the range is determined by factors such as experience, training, geography, certifications, and business needs. Beyond base salary, this role may be eligible for bonuses, equity, or other incentives.

Nielsen makes hiring decisions without regard to disability status, protected veteran status, or membership in any other protected class.

Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

Skills Required

  • 5-8+ years of experience in contract administration or a related role
  • Bachelor's degree in Business Administration or a related field
  • Strong knowledge of contract law and business practices
  • Excellent attention to detail and organizational skills
  • Proficiency in Microsoft Office Suite and Google Workspace
  • Experience with contract management software
  • Outstanding written and verbal communication skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Experience working in Salesforce
  • Contract drafting and review
  • Risk assessment
  • Time management
  • Interpersonal skills
  • Data management
  • Prior experience in SaaS or a related industry
  • Experience with contract lifecycle management systems

Nielsen Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nielsen and has not been reviewed or approved by Nielsen.

  • Parental & Family Support — Paid parental leave is described as generous for all parents, with birthing parents receiving substantially longer time, and the program is complemented by adoption, fertility, and surrogacy support. Employer-verified entries and company communications consistently highlight family benefits as a standout.
  • Leave & Time Off Breadth — Paid time off is considered solid, with some teams using flexible or unlimited PTO models and additional offerings like paid volunteer time. These time-away policies often contribute meaningfully to work-life balance.
  • Wellbeing & Lifestyle Benefits — Smart Work flexibility, an Employee Assistance Program, and broader well-being initiatives are emphasized as part of a holistic package. These elements are frequently cited as strengths that enhance day-to-day experience.

Nielsen Insights

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The Company
HQ: New York, NY
Year Founded: 1925

What We Do

For over 100 years, Nielsen has been a global leader in audience measurement, data and analytics, shaping the future of media. Measuring behavior across all channels and platforms to discover what audiences love, we empower our clients with trusted intelligence that fuels action. As the global media industry continues to evolve, Nielsen will be at the forefront of delivering audience insights that empower marketers and content developers, and ultimately help connect consumers to what matters most to them. We will be guided by our values of inclusion, courage and growth; and we will continue to innovate our products and technology while investing in our talent to drive sustainable and scalable long-term growth.

Why Work With Us

At Nielsen, we have big dreams and aspirations, all of which are achievable if we work as a team. Our culture helps us come together and clarifies how we work together to achieve these goals

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