Continuous Improvement Specialist

More Than Just Care, It’s Community  

Imagine doing meaningful work in a place where people vacation. That’s life at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.  

If you want a career in healthcare and a lifestyle most people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just be Munson Material. To us, that means teammates who live by our values of excellence, teamness, positivity, creativity, and a commitment to creating exceptional experiences for our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You  

• Grow: Tuition reimbursement, in-person and online development, and access to our career hub to help you advance. 

• Thrive: Full benefits, paid holidays, generous PTO, employee discounts, and free individual retirement counseling.  

• Be Well: Free wellness platform for you and your family, plus personalized support for personal or family challenges. 

• Be Heard: Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings  

A Day in the Life 

• The Continuous Improvement Specialist draws upon the broad understanding of Lean for Healthcare and other improvement methodologies in accomplishing assignments. The Continuous Improvement Specialist will facilitate or assist with process improvement activities, initiatives and events. They have familiarity with/experience in Project Management, project planning and implementation, facilitation, data collection and analytics, A3 Thinking, and the use of Lean and other improvement methodologies and tools. They will quickly become familiar with and understand the Munson Alignment Framework and Operating System. Much of the work is self-directed and varies in both subject matter and team composition.

What’s Required  

• A Bachelor’s degree in Industrial Engineering, Operations Management, Business, Nursing, or other professional healthcare discipline from an accredited college or university is required.

• Familiarity and some experience with a wide range of Continuous Improvement methodology and tools is required.

• Must have excellent organizational, analytical, presentation and project management skills.

• Must have strong interpersonal skills, and be able to communicate and interact effectively with employees from all areas of the organization.

• Must have the ability to evaluate and discuss defects and errors in an objective and non-threatening manner.

• Continuous Improvement Specialists must demonstrate the ability to use data and data analytics for decision-making. Demonstrated proficiency with Microsoft Office products and desktop software is required.

• Must have strong written, oral, visual and presentation skills to articulate the philosophy of Continuous Improvement as well as on-going project status information.

Preferred Requirements

• Clinical experience in nursing, medicine, pharmacy or allied health profession is valued.
• One or more years of experience in a hospital setting including process improvement and project leadership experience is preferred.
• Experience or training in Lean for Healthcare or LeanSixSigma is preferred.
• Familiarity with Clinical EHRs is a plus.

Are you Munson Material? Apply today! 

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.