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Facilities and Business Operations:
Facilities and Business Operations at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.
Visit our website or follow us on Facebook and Instagram to learn more.
The Opportunity:
Facilities and Business Operations is seeking a Continuous Improvement Specialist III to support continuous improvement initiatives that enhance service delivery, quality, and operational performance. This role directly supports the Director of Process Improvement by leading continuous improvement projects, developing data-driven recommendations, and working with cross-functional teams to implement sustainable operational improvements. The successful candidate will help foster a culture of continuous improvement by partnering with departments to identify opportunities, facilitate change, and implement and sustain operational improvements.
Responsibilities:
Lead continuous improvement initiatives through the application of Lean principles, process analysis, and collaborative problem-solving to improve operational efficiency, service delivery, and organizational performance.
Facilitate Kaizen training, problem-solving workshops, and continuous improvement activities that engage stakeholders, document outcomes, and support sustainable process improvements.
Apply Lean, PDCA, and Six Sigma problem-solving methodologies, including process mapping, root cause analysis, waste identification, and visual management techniques to improve operational performance.
Collect, organize, and analyze process data to identify performance trends, determine root causes, and define opportunities for improvement that support project planning and the execution of continuous improvement initiatives.
Lead and coordinate continuous improvement projects by establishing project plans, facilitating cross-functional collaboration, tracking milestones, documenting lessons learned, and communicating project status to stakeholders.
Identify workflow gaps or inefficiencies through process mapping, data analysis, and the development or maintenance of business process documentation and standard operating procedures (SOPs).
Minimum Qualifications:
Bachelor’s degree and 4+ years of relevant experience; or High School Diploma (or equivalent) and 8+ years of relevant work experience in lieu of degree an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
Preferred Qualifications:
3+ years of experience in process improvement, operations, or a related field, preferably within a manufacturing, facilities, or other large organizational setting, with demonstrated contributions to improving efficiency and quality.
Working knowledge of Lean, Six Sigma, or other process improvement methodologies, with demonstrated experience applying these methodologies to improve operational processes.
Lean certification, Six Sigma Green Belt certification, or an equivalent professional continuous improvement credential.
Experience applying statistical or analytical techniques to evaluate process performance, identify variation, and support data-driven decision making.
Demonstrated experience applying Kaizen principles and facilitating the teaching, coaching, and execution of Kaizen activities.
Special Instructions to the Applicants:
The anticipated salary range for this position is $80,000 to $85,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.
All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.
If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.
Classification Title: Business Process Improvement Specialist III
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.
Working at UCF has its perks! UCF offers:
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide.
Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.
Department
Facilities & Business Operations – Finance Business CenterWork Schedule
Monday through Friday, 8:00 AM - 5:00 PMType of Appointment
RegularExpected Salary
$64,518.00 to NegotiableJob Posting End Date
The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email [email protected].
For general application or posting questions, please email [email protected].
Skills Required
- Bachelor's degree and 4+ years of relevant experience
- High School Diploma (or equivalent) and 8+ years of relevant experience (alternate to degree)
- Valid Class E driver's license
- Authorization to work for any U.S. employer (no visa sponsorship)
- Experience leading continuous improvement initiatives and applying process improvement methodologies (Lean, PDCA, Six Sigma)
- Experience collecting, organizing, and analyzing process data to identify performance trends and root causes
- 3+ years of process improvement or operations experience (preferred)
- Lean certification or Six Sigma Green Belt (preferred)
- Experience facilitating Kaizen events, training, and coaching stakeholders (preferred)
University of Central Florida Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about University of Central Florida and has not been reviewed or approved by University of Central Florida.
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Healthcare Strength — Healthcare coverage is provided through the State of Florida Group Insurance Program, including medical, dental, vision, basic life, and optional supplemental plans administered via People First. Enrollment timing is clearly defined for new hires, with coverage able to start as soon as the month after hire.
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Retirement Support — Retirement options include the FRS Pension Plan, FRS Investment Plan, and the State University System Optional Retirement Program for eligible roles, plus voluntary 403(b) and 457(b) plans. Reemployment rules and continuation of health/life coverage in retirement are also outlined.
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Leave & Time Off Breadth — Nine paid holidays are recognized annually, with the possibility of additional paid personal leave days at the President’s discretion, and certain employees receive a personal holiday each year. Faculty also have access to leave programs such as sabbaticals and professional development leave.
University of Central Florida Insights
What We Do
Founded in 1963 to provide talent for Central Florida and the growing U.S. space program, UCF has been making an impact on the state, the nation — and outer space — ever since. With 13 colleges and more than 230 degree programs, your passion lies at one of our campus locations designed to help you succeed. From the main campus in east Orlando to UCF Downtown and Rosen College of Hospitality Management to the Academic Health Sciences Campus, you’ll have the opportunity to learn in the heart of your industry. UCF also has multiple regional locations and fully online programs — including online bachelor’s degrees, online graduate degrees, online certificates and more — to ensure that you can achieve your dreams whenever and wherever you want. Being part of the UCF alumni family means... being a community. A group of people who have a UCF experience, who care about the university and who want to stay connected to it. Being the voice of UCF alumni. Upholding and creating the traditions of UCF. We began with 423, and now we are over 340,000 strong. Our UCF experience has altered us. It has stuck with us. It has changed us. We engage the world with spirit and pride. We are passionate. We are enthusiastic. We are dedicated. We inform, educate and inspire. We embrace our inner Knights. We love our alma mater. We bleed black and gold. We are UCF.
