As an Continuous Improvement & Operations Manager at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.
Tricks of the trade- Lead daily operations: Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence
- Area ownership: Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.
- Hands-on Leadership: Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor.
- Incident & Planning Management: Handle major incidents, set productivity inputs, and manage planning escalations when needed.
- Continuous Improvement: Lead improvement initiatives and support Lean activities that remove friction from daily operations.
- Performance Management: Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.
- Master’s degree in relevant field
- 3+ years Supply Chain experience
- Comfortable managing high-volume, high-SKU workflows
- Strong analytical skills, with a high level of competence in data analysis tools
- Familiarity with Lean and continuous improvement initiatives
- Fluent in English, Dutch is a pre
- Hands-on experience in automated/semi-automated/manual fulfilment
- Lean/continuous improvement experience is a pre
- Proven ability to lead teams is a pre
You'll receive a competitive compensation package, including:
- 25 vacation days per year to recharge your batteries
- The option to lease a car
- You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations
- A flexible company pension plan called “Doenpensioen” at a.s.r.
- Picnic laptop and smartphone
- An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!
- The chance to work in an international environment with motivated team members & legendary company events
- Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party
- We have Fulfilment Centres across The Netherlands in the following locations: Utrecht, Ridderkerk, Berkel en Rodenrijs, Dordrecht, Eindhoven, Zwolle, Heerenveen, Geldermalsen
Top Skills
What We Do
At Picnic, we’re revolutionizing the way people buy groceries. Our affordable and sustainable service is made possible by our passionate people, cutting-edge technology, efficient planning, and, of course, our fleet of iconic electric vehicles! It’s why our customer base is growing rapidly across the Netherlands, Germany, and France. One of the things that makes Picnic different is that we handle almost everything in-house: forecasting, developing our first automated warehouse and new electric Picnic vehicles, internal and customer-facing applications—the list goes on. It gives us more freedom when it comes to trying out new and innovative ideas, which is something we do a lot! We love to challenge ourselves and learn new things. Our teams have access to various meetups, language classes, ‘Lunch & Learn’ sessions, our very own Tech Academy, and tailored soft-skills training. Professional development is as important to us as the service we provide to our customers. As a diverse team made up of over 80 nationalities, there are always plenty of activities to get involved with, whether you’re into sports, board games, charitable causes, dancing (at our legendary Picnic festival), or licorice tasting—yes, even that! Our scale-up culture means you get to own your role and bring fresh ideas to the table. So, if you’re looking for an opportunity to make a real difference, get in touch—we’d love to hear from you.
