Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.
We are PCI.
Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.
Summary of Objective:
The Continuous Improvement Manager is a hands-on operational leader responsible for driving measurable performance improvements across manufacturing and business processes. This role requires a strong foundation in process engineering, data-driven problem solving, and Lean methodologies.
The ideal candidate combines deep technical process expertise with structured continuous improvement leadership to deliver sustainable gains in efficiency, quality, cost, and throughput.
This role works cross-functionally with Operations, Engineering, Quality, Supply Chain, and Maintenance to design, optimize, standardize, and control critical processes.
Essential Duties and Responsibilities:
Create in conjunction with the Global OPEX Director / Site Leader, the lean vision for the site and implement the Lean Maturity Index to establish an Operational Center of excellence.
Facilitate and Coach A3 projects, cross functional kaizen events and multi practitioner teams to drive best practice in process improvement.
Process Engineering & Optimization
Lead end-to-end process analysis, mapping, and redesign initiatives.
Identify bottlenecks, constraints, and variability drivers in manufacturing and operational workflows.
Develop and implement process control strategies to reduce waste and improve stability.
Apply statistical analysis and data modeling to validate improvements.
Optimize cycle time, yield, OEE, capacity utilization, and labor efficiency.
Drive standard work creation and process documentation discipline.
Continuous Improvement Leadership
Lead Kaizen events, value stream mapping sessions, and root cause investigations.
Deploy Lean, Six Sigma, and structured problem-solving methodologies (DMAIC, PDCA, A3).
Establish KPIs and dashboards to track improvement initiatives.
Build a continuous improvement roadmap aligned with business objectives.
Mentor and coach supervisors, engineers, and frontline leaders in CI tools.
Ensure sustainability of improvements through governance and audit systems.
Data & Performance Management
Analyze process data to identify trends, variability, and improvement opportunities.
Develop financial justifications and ROI models for improvement initiatives.
Track cost savings, productivity gains, and quality improvements.
Present performance results to senior leadership.
All other duties as assigned.
Be able to travel 25-50% of the time
Special Demands:
Must be able to adapt quickly to shifting departmental and organization priorities.
Excellent interpersonal skills with ability to be persistent and persuasive.
Must be able to develop GMP complaint solutions while challenging existing systems and processes to meet project needs.
Qualifications:
Required Qualifications
Bachelor’s degree in industrial engineering, Mechanical Engineering, Chemical Engineering, or related field.
Lean Six Sigma Black Belt Certification
7+ years of experience in manufacturing, operations, or process engineering.
3+ years leading continuous improvement initiatives.
Strong hands-on experience with:
Process mapping & value stream mapping
Root cause analysis (A3, 5-Why, Fishbone)
OEE and productivity improvement
Proven track record of delivering measurable cost savings and efficiency gains.
Experience implementing Lean manufacturing systems.
Preferred Qualifications
Lean Six Sigma Master Black Belt certification.
Experience in high-volume or complex manufacturing environments within Food industry, Aerospace, Pharmaceutical or other GMP industries.
Experience with ERP/MES systems and data visualization tools.
Project management certification (PMP a plus)
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Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future
Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
Skills Required
- Bachelor's degree in Industrial, Mechanical, Chemical Engineering or related field.
- Lean Six Sigma Black Belt certification.
- 7+ years experience in manufacturing, operations, or process engineering.
- 3+ years leading continuous improvement initiatives.
- Experience with process mapping and value stream mapping.
- Experience with root cause analysis (A3, 5-Why, Fishbone).
- Experience improving OEE and productivity.
- Proven track record delivering measurable cost savings and efficiency gains.
- Experience implementing Lean manufacturing systems.
- Ability to develop GMP-compliant solutions and work within GMP environments.
- Ability to travel 25-50% of the time.
- Excellent interpersonal, coaching, and cross-functional leadership skills.
- Ability to apply statistical analysis and data modeling to validate improvements.
PCI Pharma Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.
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Retirement Support — Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
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Leave & Time Off Breadth — PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
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Affordable Benefits — Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.
PCI Pharma Services Insights
What We Do
PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.
