Continuous Improvement Manager

You may not have heard of Bapcor, but you will know our brands.

Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.

We are an ASX listed company whose business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.

In joining our team, you’ll be welcomed into a supportive business with more than 900 locations and 5,000 team members across Australia, New Zealand and Thailand.

We are committed to creating a safe, inclusive environment where our people can thrive and do their best work.

We’re also passionate about our delivering for our customers, and living our values of:

• We do the right thing
• We are in it together
• We give a damn
• We get it done

We are looking for an experienced Continuous Improvement Manager to lead transformation and process excellence across our Shared Services function, with a particular focus on Accounts Payable and Accounts Receivable.

Reporting to the Head of Shared Services and leading a team of four, you will develop and deliver the AP and AR transformation roadmap, identifying opportunities to simplify processes, strengthen controls, improve service delivery and increase automation.

This is a hands-on transformation role where you’ll take improvement initiatives from discovery through to implementation. You’ll work closely with Finance, Technology, Operations and Shared Services teams to redesign processes, introduce new technologies and ensure changes are successfully adopted and sustained.

Key Responsibilities

• Develop and deliver the AP and AR transformation and continuous improvement roadmap aligned to Shared Services priorities.
• Analyse and redesign end-to-end AP, AR and related finance processes to improve efficiency, accuracy, standardisation and control.
• Lead automation and digitisation initiatives, including workflow automation, RPA, OCR, e-invoicing and finance system enhancements.
• Manage improvement and technology projects end-to-end, from discovery and requirements through testing, implementation, stabilisation and benefits realisation.
• Develop dashboards, KPIs and performance insights that enable AP, AR and Credit leaders to identify opportunities and improve service performance.
• Partner with Finance, Technology and business stakeholders to strengthen financial controls, improve data quality and address audit findings.
• Lead change management and stakeholder engagement, ensuring new processes, systems and ways of working are understood, adopted and embedded.
• Lead, coach and develop a team of five, building capability and fostering a culture of continuous improvement, accountability and customer service.

You are a commercially minded continuous improvement professional who enjoys getting into the detail, challenging existing ways of working and turning improvement opportunities into measurable outcomes.

You will bring:

• Strong experience within Shared Services, Finance Operations, Accounts Payable, Accounts Receivable or Credit.
• Demonstrated experience leading continuous improvement, transformation or process excellence initiatives.
• Strong end-to-end process analysis and re-engineering capability.
• Experience delivering digital automation and finance technology improvements.
• Exposure to ERP transformation, system migration or finance systems implementation.
• Strong analytical capability and experience using data and KPIs to identify and measure improvements.
• Proven project and change management capability.
• Demonstrated experience leading, coaching and developing teams.
• Strong stakeholder management skills with the ability to influence across Finance, Technology and Operations.

Highly Regarded

• Tertiary qualifications in Finance, Accounting, Business, Information Systems or a related discipline.
• Lean, Six Sigma or similar continuous improvement methodology experience.
• Experience with RPA, OCR, e-invoicing and workflow automation.
• Experience developing business cases, cost-benefit analysis and measuring ROI.
• Background within a large, multi-entity or complex Shared Services environment.

Why join Bapcor?

At Bapcor, we focus on what matters most for our customers, team members and the communities we serve. We go the extra mile to get the job done and always live our values.

In joining our team, you can access:

• Diverse career opportunities within the Bapcor Group
• Discounts across Bapcor products and services, including our Retail and Trade brands
• Industry leading policies to support your work/ life balance (gender neutral parental leave, purchase leave, volunteer leave etc…)
• Paid birthday leave
• Wellbeing support
• Novated leasing and more

We pride ourselves on our inclusive work environment, and encourage applications from people of all ages, cultures, gender identity, abilities and backgrounds, providing a recruitment experience that’s fair, free from bias and accessible. If you need to inquire about reasonable accommodation for the application process, please email [email protected]

No Recruitment Agencies Please!

While we understand that recruitment agencies would love to offer their support, we kindly request all agencies to refrain from contacting us regarding this job posting. All applications should be submitted directly by candidates.