Continuous Improvement Manager

Posted 3 Days Ago
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Memphis, TN, USA
In-Office
Senior level
Automotive • eCommerce • Retail • Sales
The Role
Lead and sustain Lean transformation by facilitating Kaizen events, training suppliers, conducting on-site supplier audits, performing teardown/root-cause analyses, and implementing corrective actions to reduce cost and warranty. Develop value stream maps, standardize continuous improvement activities, coordinate consultants, support product launches, and report quality and cost improvements to stakeholders.
Summary Generated by Built In

SUMMARY

Continuous Improvement Manager - Lead the Lean initiative and help sustain a Lean transformation by administering continuous improvement activities and providing hands-on technical support. Serve as a facilitator of Kaizen activities and other tools that will drive Lean methodology throughout the organization. Drive cultural change that supports the technical implementation of Lean. Trains suppliers in Lean manufacturing techniques and leads factory Kaizen events to eliminate waste from the supplier's manufacturing processes, resulting in lower product costs for AutoZone. Assesses current and potential suppliers, through intense review of their manufacturing and quality systems, with the goal of improving and enhancing the AutoZone supply base. Improves product quality and reduces warranty costs by identifying warranty drivers, performing teardown analyses to determine root causes of failures, and working with suppliers to identify and implement corrective actions that address root causes of failures. Acts as manufacturing and quality consultant for Merchandising department and assists in competitive benchmarking activities.

 

RESPONSIBILITIES

  • Trains suppliers in Lean manufacturing techniques and leads factory Kaizen events to eliminate waste from the supplier's manufacturing processes, resulting in lower product costs for AutoZone.
  • Participate in and/or lead improvement activities with customers, vendors, and suppliers.
  • Assist with corporate-wide, best practices, and standards and assist management to determine financial impact of improvement activities.
  • Handles day to day issues, such as product recalls and store testing issues. Supports line review process by reporting on quality and cost improvment activities.
  • Assesses current and potential suppliers, through on-site audits of their manufacturing and quality systems, with the goal of improving the AutoZone supply base.
  • Create, formalize, document, and administer continuous improvement activities that will drive Lean methodology throughout the organization.
  • Develops value stream maps, establish goals and objectives, and establishes processes and procedures.
  • Coordinate with outside consultants on Lean initiatives and projects, when needed.

 

REQUIREMENTS

  • Level of Formal Education: A Master's degree (MA, MS, MBA) or equivalent.
  • Area of Study: Industrial, Mechanical, Manufacturing, or Quality Engineering
  • Years of Experience: More than seven years.
  • Type of Experience: Automotive component manufacturing
  • Special Certifications or Technical Skills: Strong Lean manufacturing implementation exeperience and proven ability to lead Kaizen improvement activities, with emphasis on the following techniques: value stream mapping, cellular manufacturing, 5S, TQM, QS9/ISO9 assessment experience, training in APQP (Advanced Product Quality Planning), Knowledge of Six Sigma methodology, Product launch experience, Kaizen blitz experience, Project management experience, strong written and oral communication skills, strong computer skills in Microsoft Excel, Word, PowerPoint, Project, and Visio.
  • Other/Preferred: CQE (Certified Quality Engineer), CME (Certified Manufacturing Engineer), PE (professional engineer), Six Sigma Black Belt
About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

Skills Required

  • Master's degree (MA, MS, MBA) or equivalent
  • Degree in Industrial, Mechanical, Manufacturing, or Quality Engineering
  • More than seven years of experience
  • Automotive component manufacturing experience
  • Lean manufacturing implementation experience and ability to lead Kaizen events
  • Value stream mapping
  • Cellular manufacturing
  • 5S
  • TQM
  • QS9/ISO9 assessment experience
  • Training in APQP (Advanced Product Quality Planning)
  • Knowledge of Six Sigma methodology
  • Product launch experience
  • Kaizen blitz experience
  • Project management experience
  • Strong written and oral communication skills
  • Strong computer skills in Microsoft Excel, Word, PowerPoint, Project, and Visio
  • CQE (Certified Quality Engineer)
  • CME (Certified Manufacturing Engineer)
  • PE (Professional Engineer)
  • Six Sigma Black Belt

AutoZone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.

  • Retirement Support A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
  • Equity Value & Accessibility An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
  • Healthcare Strength Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.

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The Company
HQ: Memphis, Tennessee
47,192 Employees

What We Do

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

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