About our company
Confie is the largest independent personal lines insurance agency and broker in the United States—serving customers nationwide. In 2010, we established our Shared Services Center in Tijuana, Baja California, creating a world-class operation built to efficiently support our customers, drive innovation, and develop exceptional talent. Since then, our Mexico operation has become a vital extension of our organization, strengthening the work that powers our U.S. business and elevating the experience of customers across all 50 states. Today, more than 1,800 team members—both on-site and remote—help fuel our success with a focus on quality, consistency, and operational excellence.
Our growth reflects a deep investment in technology, continuous improvement, and—most importantly—our people. We foster an inclusive, fast-paced, and collaborative culture where employees are encouraged to grow and build long-term careers with a company shaping the future of insurance.
Learn more at www.confiemx.com
This position will focus on admin an operational process to
improve the performance and obtain financial benefits from the improvements
with the use of statistical and engineering methodologies as Six Sigma and Lean
manufacturing
- Coordinate with the different areas of the company in order to detect opportunities for improvements, solve problems and help the company by obtaining financial benefits from the improvement efforts
- Serve as subject matter experts in applying the six sigma and lean manufacturing methodologies to lead or provide mentoring to other organizational leaders in improving processes and lead improvement projects
- Work in coordination with the sub-area of Methods and Procedures by providing insights to design more efficient processes, provide mentoring and coaching to the methods and procedures specialists in regards to improvement tools.
- Be able to lead project presentations, workshops and focus groups with the company’s top leadership presence
Requirements
- Scholarship: University/College
- Specialized knowledge: Lean six Sigma - Green Belt Certification (Mandatory), Lean manufacturing and Industrial Engineering (Quality Core tools) proven knowledge
- Computer knowledge: Microsoft Office Suite (Excel & PPT), Minitab, basics, experienced in handling data bases, use of Power BI and/or table is desirable
- Experience: Have experience in using tools from the six sigma and lean manufacturing methodologies, have lead projects or kaizen events.
Benefits
- Competitive weekly salary
- Legal benefits
- Christmas bonus
- Savings fund
- Profit sharing (PTU)
- Vacation days
- Vacation premium
- Extra paid days off
- Private medical insurance and preventative care
- Friendly work environment
- Financing and discounts at local restaurants and coffee shops
- Growth opportunities
Skills Required
- Lean Six Sigma - Green Belt Certification
- Knowledge in Lean manufacturing and Industrial Engineering
- Experience leading Six Sigma and Lean projects
- Experience with Microsoft Office Suite, Minitab, Power BI
What We Do
Confie is the largest independent personal lines insurance agency and broker in the United States, operating as a leading call center in Tijuana that provides customer service, back office support, and sales for US insurance companies.
