At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job TitleContinuous Improvement Advisor
LocationCleveland
FacilityLutheran Hospital
DepartmentContinuous Improvement Admin-Clinical and Operational Improvement
Job CodeT97911
ShiftDays
Schedule8:00am-5:00pm
Job Summary
Job Details
Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.
As a Continuous Improvement Advisor, you will manage various improvement activities and projects, leveraging project management and tools to deliver results. You will partner with key Institute or Enterprise leaders to apply the Cleveland Clinic Improvement Model (CCIM), helping build and advance the capabilities of caregivers. This position provides an avenue in which to enhance your current skillsets, excel in an innovative healthcare system and leave a positive impact on the community, country and world through Cleveland Clinic.
A caregiver in this position works days from 8:00AM – 5:00PM, with occasional night or weekend requirements.
A caregiver who excels in this role will:
- Independently lead operational team knowledge of the Cleveland Clinic Improvement Model (CCIM), including organizational alignment, visual management, problem-solving and standardization.
- Create and maintain CCIM program efforts across the assigned area.
- Lead large or complex projects with advanced continuous improvement and project management tools within an assigned area.
- Teach, coach and mentor leadership, frontline caregivers and any CI members as requested (CI I & IIs) on continuous improvement best practices.
- Build capability in customers and CI team members in the form of analyzing and measuring the effectiveness of existing processes to develop sustainable, repeatable and quantifiable process improvements in moderate to large sized areas.
- Manage a portfolio of large improvement activities capturing quantifiable results.
- Research best practices within and outside the organization and apply learnings to an assigned area.
- Lead, train and advise on the collection and analyzation of process data to initiate, develop and recommend practices and procedures that focus on enhanced safety, increased productivity and reduced cost.
- Establish effective working relationships with individuals at all levels of the organization, and external to the organization, to achieve mutually beneficial results.
- Track and maintain success metrics alongside CI Program Director.
- Identify the relevant need for the organization, develop and execute a plan to address this need and apply the Continuous Improvement model.
- Assist CI I and CI II in navigating organizational politics/climate.
- Partner with operational leaders to drive decision making for the success of the business.
Minimum qualifications for the ideal future caregiver include:
- Bachelor’s Degree
-
Master's Degree required
- In lieu of Master’s Degree, 6 years of process improvement experience or a Lean Certification may suffice
- Six years of business or healthcare experience
- Four years of process improvement or project management experience
- Experience coaching and training leadership and frontline caregivers on execution of the Kaizen process
- Demonstrated ability to teach, coach, influence and advise leadership at all levels regarding continuous improvement principles
- Demonstrated knowledge of quality tools, lean foundation elements and change management
- Ability to lead data analysis sessions and speak about the drive/watch metric dashboard without assistance
- Ability to build graphs and charts from raw data and interpret them meaningfully
- Understand the core concepts of Lean and utilizing them to achieve dramatic results
Preferred qualifications for the ideal future caregiver include:
- Six years of process improvement experience
- Project Management Professional (PMP) or Lean Certification
- Experience in transformation or in a change agent role within an organization engaged in a Lean transformation
- Healthcare experience
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
- Walking, standing
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
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What We Do
Cleveland Clinic, located in Cleveland, Ohio, is a not-for-profit, multispecialty academic medical center that integrates clinical and hospital care with research and education.
Founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation, Cleveland Clinic has become one of the largest and most respected hospitals in the country.
Cleveland Clinic facilities can be found throughout Northeast Ohio, as well as around the country and world including:
Cleveland Clinic Florida
Cleveland Clinic Canada
Cleveland Clinic Abu Dhabi
Cleveland Clinic Lou Ruvo Center for Brain Health - Las Vegas
Cleveland Clinic health system includes eight regional hospitals, 16 family health centers, a children's hospital for rehabilitation and one affiliate hospital. Cleveland Clinic is accredited by The Joint Commission, the nation’s largest accreditor of healthcare organizations.
Our family health centers offer:
Outpatient care
Primary care
Numerous subspecialties
Numerous locations
All of our hospitals, family health centers, outpatient clinics and home healthcare programs are also accredited by The Joint Commission under its hospital accreditation program.
