Contingent Workforce Manager

The Contingent Workforce Program Manager serves as the internal owner and governance lead of the company’s contingent workforce strategy. This role partners closely with the Managed Service Provider (MSP) to ensure quality delivery while focusing on internal governance, stakeholder alignment, contractual management, compliance oversight, and strategic expansion of the contingent workforce program.

1. Program Ownership, Governance & Compliance

• Serve as the internal program owner, ensuring alignment with enterprise strategy and compliance requirements.
• Establish and maintain governance policies, processes, worker classification rules, and documentation standards.
• Partner with Legal, HR, Procurement, and Finance to ensure all practices meet internal and regulatory requirements.
• Drive continuous improvement and maintain a scalable, compliant program framework.

2. Contractual & Commercial Management

• Own and manage all contractual agreements related to the contingent workforce program, including MSP contracts, supplier MSAs, rate cards, and SOW templates.
• Lead negotiations, renewals, amendments, pricing discussions, and contractual performance expectations.
• Ensure MSP and suppliers adhere to all contractual obligations, KPIs, and compliance standards.

3. Internal Stakeholder Partnership

• Act as the primary internal point of contact for business units regarding contingent workforce strategy, policies, and escalations.
• Advise leaders on sourcing channels, workforce planning, rate structures, and best practices.
• Communicate program updates, policy changes, and labor marketplace insights.
• Resolve escalations impacting hiring, compliance, or supplier delivery.

4. MSP Management & Strategic Alignment

• Oversee MSP performance against SLAs, KPIs, compliance expectations, and operational outcomes.
• Lead governance meetings, QBRs, and performance reviews.
• Provide strategic direction to the MSP based on internal priorities.
• Ensure MSP accountability while supporting their ability to execute efficiently.

5. Supplier Strategy & Ecosystem Optimization

• Guide long-term supplier strategy and performance through MSP insights.
• Evaluate supplier scorecards and lead optimization initiatives.
• Ensure suppliers deliver high-quality talent, competitive pricing, compliance, and a positive worker experience.
• Support supplier tiers, capability mapping, and selection frameworks.

6. Program Expansion & Value Realization

• Lead initiatives to expand program adoption and visibility across business units.
• Identify opportunities to consolidate spend, expand coverage, and optimize sourcing channels.
• Partner with MSP to bring new worker categories, roles, and suppliers into structured management.

7. Data, Insight & Reporting Governance

• Review and validate reporting on spend, quality, cycle times, performance, and compliance.
• Translate data into strategic recommendations.
• Present insights to executive leadership.

Skills & Experience

• Experience in contingent workforce strategy, vendor governance, procurement, or MSP program oversight.
• Strong understanding of MSP models, VMS platforms, and the staffing ecosystem.
• Excellent contract management and negotiation skills.
• Strong communication and influencing skills.
• Analytical mindset with ability to drive strategy from data.
• Background in Procurement, HR, Legal, Vendor Management, or Talent Acquisition preferred.

Success Measures

• Effective governance of MSP and supplier contracts.
• Improved stakeholder satisfaction.
• Increased program adoption.
• Enhanced compliance, visibility, and risk mitigation.
• Demonstrated commercial value in cost, efficiency, and program maturity.

#LI-MC1

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

 Verisk Businesses

Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision

Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

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