Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
About the Role
We are seeking a dynamic, experienced, and self-motivated Project Manager to lead complex customer implementations—particularly those involving Contingent Workforce Management programs. The ideal candidate will have worked previously in a Managed Service Provider (MSP) organisation and worked with Vendor Management Systems (VMS) such as SAP Fieldglass, Beeline, Workday VNDLY, or similar VMS.
This is a high-impact role that combines client-facing delivery with internal coordination across multiple stakeholders. You will guide our most strategic customers through seamless implementation journeys, ensuring best-in-class outcomes for their extended workforce programs, including compliance, visibility, and efficiency in supplier management and contingent labor operations.
What You’ll Do
- Join the pre-sales team in the final stages of a deal to ensure a seamless handoff and develop a rollout plan tailored to the customer’s contingent workforce needs.
- Lead the implementation of Papaya Global’s solutions for clients managing contingent labor, coordinating with MSP stakeholders and working in the VMS platforms and ensuring compliant and scalable processes.
- Develop and manage detailed project plans, timelines, resource allocations, and stakeholder communications.
- Coordinate cross-functional teams (internal and external) to deliver complex projects within scope, time, and budget.
- Serve as the primary point of contact for customers throughout the implementation lifecycle—especially for contingent workforce programs requiring integration with third-party systems.
- Lead weekly implementation meetings, manage deliverables, and create executive-ready reports and documentation.
- Partner closely with internal teams—including Product, Customer Success, Legal, and Compliance—to align customer requirements with Papaya’s offerings.
- Ensure projects are delivered in accordance with contractual obligations, agreed timelines, and global compliance requirements related to contingent labor (e.g., classification, labor laws).
- Monitor program/project performance using industry-standard tools and methodologies; escalate risks when needed.
- Participate in internal initiatives to continuously improve implementation methodologies, especially for MSP/VMS workflows and partner integrations.
Why Join Papaya Global?
This is more than a project management role—it’s an opportunity to help global organizations unlock the power of their contingent workforce. You’ll help clients drive efficiency, reduce risk, and improve visibility through cutting-edge technology and global delivery models.
Be a part of something transformative. Let’s change the way companies manage their global workforces—together.
Requirements- 5+ years of experience in a Project Management or Sr. Project Management role.
- Proven experience leading large, multi-faceted customer implementations in the contingent workforce industry.
- Demonstrated knowledge of MSP delivery models and VMS tools (e.g., Fieldglass, Beeline, VNDLY, Magnit, etc.)
- Ability to manage multiple projects and clients simultaneously, with a keen focus on compliance, customer satisfaction, and workforce program success.
- Excellent internal and external communication skills, with the ability to lead stakeholders across a range of functions and geographies.
- Strong problem-solving skills and ability to foresee challenges, mitigate risks, and keep complex programs on track.
- High initiative with a drive to improve internal processes and the client experience through innovation, lessons learned initiatives and feedback.
- Internationally recognized Project Management certification (PMP, PRINCE2, Agile, etc.).
- Experience implementing or integrating with HCM or workforce platforms alongside a VMS.
- Familiarity with compliance and regulatory frameworks for contingent labor across multiple geographies.
- Background in strategic workforce planning, vendor strategy, or workforce analytics.
Skills Required
- 5+ years of experience in project management or senior project management
- Experience leading large, multifaceted customer implementations in the contingent workforce industry
- Knowledge of MSP delivery models and VMS tools such as Fieldglass, Beeline, VNDLY, or Magnit
- Ability to manage multiple projects and clients simultaneously
- Strong focus on compliance, customer satisfaction, and workforce program success
- Excellent internal and external communication skills across functions and geographies
- Strong problem-solving, risk mitigation, and project management skills
- High initiative and process improvement orientation
- Internationally recognized project management certification such as PMP, PRINCE2, or Agile
- Experience implementing or integrating HCM or workforce platforms alongside a VMS
- Familiarity with contingent-labor compliance and regulatory frameworks across multiple geographies
- Background in strategic workforce planning, vendor strategy, or workforce analytics
What We Do
Imagine controlling all your global payroll and payments from a single place, supported by certified experts who keep you compliant in every country, even when laws change. No more juggling third parties. No more foreign bank accounts. No more repetitive manual work. Finally, there’s one platform that gives you total control of your global operations, from creating local contracts automatically to paying workers in the local currency of 160+ countries. It’s called Papaya Global, and we’d love to show it to you. Papaya Global: How the world gets paid
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