Continent Planning & Ops Lead

Posted 11 Hours Ago
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Mid level
Design
The Role
Lead continent-level planning and operations for stock deployment, allocation, replenishment, moves, digital fulfillment, and logistics. Oversee pre-season and in-season supply optimization, manage moves and sourcing budgets, coordinate with logistics and planning markets, implement network strategy, and harmonize delivery schedules across markets to meet demand and profitability targets.
Summary Generated by Built In
Job Description

Operational excellence 

  • Responsible for the follow-up on operational standards across Planning Markets, incl. parameters, process updates, pre-season settings 
  • Responsible for standardized processes across Planning Markets for allocation and replenishment strategies 

Continent supply optimization

Pre-season:       

  • Oversee together with D&S Specialist stock deployment on Planning Market/ RW level 
  • Flag risks related to capacity and operational constraints  based on supply plans  

In Season: 

  • Follow-up together with D&S Specialist on disbalances of supply in relation to demand  between Planning Markets and act with: 

Moves: 

  • Responsible for planning and operation of stock balance actions between Planning Markets/ RW  
  • Own moves budget and forecast process and ensure involvement from logistics  
  • Follow up on the moves uplift, profit and lead times 
  • SPOC for logistics on moves 

Digital fulfillment: 

  • Own sourcing and splits budgeting and forecasting 
  • Responsible to steer digital fulfillment parameters to meet demand plan from Planning Markets/RWs/  SMs  
  • Follow up on sale uplift , cost and profit of digital fulfillment actions 
  • SPOC for logistics on sourcing                

Post season: 

  • Set budget and forecast of exits strategies across Planning Markets

Continent Logistics

  • Together with continent logistics set the framework for delivery frequency for the continent  
  • Support Continent Logistics in implementing and harmonizing standard delivery schedules and frequencies across SMs 
  • Responsible for network strategy implementation and related projects (optimization , ramp-up, ramp down ) 

Qualifications

Education 

  • Bachelor’s or Master’s degree (or equivalent) in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related quantitative field 

Skills 

  • Logistics and fulfillment expertise: Solid understanding of warehouse operations, order fulfillment flows, and transport capacity management 
  • Operational problem-solving: Hands-on mindset with the ability to resolve bottlenecks, anticipate constraints, and adapt plans quickly 
  • Planning and coordination: Strong ability to align supply, logistics, and market needs to ensure feasible and efficient stock movements 
  • Analytical capability: Skilled in analyzing fulfillment KPIs and logistics data to identify root causes and improvement opportunities 

Experience 

  • 3–5 years of experience in logistics, fulfillment, or supply chain operations within retail, fashion, or FMCG with proven track record of working with warehouse or transport planning, order management, or stock flow coordination 

Additional Information

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.​

​We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. ​

WHY YOU’LL LOVE WORKING HERE 

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. ​

  • 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).​

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 

  • We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 
  • You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 
  • We are an inclusive company where you’re encouraged to be yourself at work 
  • You will have access to a large global talent community, where career growth and aspirations have no limits 
  • We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, paid leave programs, and paid time off, including a community day to serve your local community           

JOIN US   

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

 

 *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

  

Skills Required

  • Bachelor's or Master's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or related quantitative field
  • 3-5 years of experience in logistics, fulfillment, or supply chain operations within retail, fashion, or FMCG
  • Logistics and fulfillment expertise including warehouse operations, order fulfillment flows, and transport capacity management
  • Operational problem-solving with a hands-on mindset to resolve bottlenecks and adapt plans quickly
  • Planning and coordination skills to align supply, logistics, and market needs for stock movements
  • Analytical capability to analyze fulfillment KPIs and logistics data to identify root causes and improvements
  • Experience with budgeting and forecasting for moves, sourcing/splits, and exit strategies

H&M Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about H&M Group and has not been reviewed or approved by H&M Group.

  • Healthcare Strength Medical, pharmacy and vision options with low employee costs and free dental are available, alongside telehealth and inclusive offerings such as transgender, bariatric and fertility coverage. These features are highlighted as solid for U.S. retail roles, with some availability for part‑time positions depending on eligibility.
  • Leave & Time Off Breadth Vacation, flexible wellness days, company‑paid holidays and a paid birthday off are offered, with some paid time off available to part‑time staff. The time‑off structure is presented as generous within the retail context.
  • Parental & Family Support Eight weeks of paid parental pay for mothers and fathers is provided, complemented by adoption assistance and healthy pregnancy/babies programs. These family supports add depth to the core medical coverage in the U.S. package.

H&M Group Insights

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The Company
HQ: Stockholm
59,418 Employees
Year Founded: 1947

What We Do

Founded in 1947, H&M Group is a global design company with ~4,702 stores in 76 markets and 56 online markets. At H&M Group, we believe in making great design available to everyone. It’s essential in everything we do. Our family of brands and business ventures offer customers around the world a wealth of fashion, beauty, accessories and homeware, as well as modern menus with fresh and local produce at some of the brands’ in-store eateries. But design is so much more than just products; it’s about clever design processes, efficient product flows, creating experiences that enrich, and smart solutions that benefit all our customers. Sustainability is always at the core of our business. Not only because we like to do what’s right — but it’s also beneficial for our business. We will continue to push for change and lead the way towards a more inclusive and sustainable fashion future. Do you want to join us? We will trust you with great responsibility right from the start, reward a passionate mindset and encourage an entrepreneurial spirit. When you start a career with H&M Group, there’s no limit to where it can take you. H&M Group's Moderation Policy: Welcome to H&M Group’s official LinkedIn page. Ask questions, exchange ideas and meet members and employees from all over the world. This page is moderated daily and we always do our best to answer each one of you in a timely manner. Please remember to keep a friendly tone and in line with LinkedIn’s legal terms at https://www.linkedin.com/legal/user-agreement Comments and posts that contain foul language, are off-topic or unnecessarily rude will be deleted. We also encourage you to report any inappropriate content. We use an external tool to handle the comments on our page, so please note that your comments can be stored. For questions, please contact our team at [email protected].

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