Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
What You Will Do
- Utilize one’s own understanding in local culture and business nature to localize and manage contents needed for product/marketing/development/educational guides
- Proofread and manage (traditional) Chinese within the service in a consistent and professional way (proper nouns and technical terms used within the company)
- Manage and communicate with the partnering translation firm - manage contract and work schedule, proofread translated output, and provide a term and style guide
- Update the translation memory and terminology database and work on documentation
- Reflect stakeholder and local requirements to the translation output
- Communicate with relevant teams to respond to local issues and align on the solution
- Monitor the local service trend and support UX and business
Basic Qualifications
- Bachelor’s degree on Advertisement, Public Relations, Journalism, Media, Communication, Business, Design, or equivalent experiences
- Outstanding portfolio demonstrating expert writing skills in English, in areas like UX writing, copywriting, and article writing, as well as experience in running a blog/social media account and producing content
- Ability to clearly understand requirements and fulfill them through long or short written content
- 8+ years of relevant work experience
- Ability to produce writing guidelines and presentations
- Experience of closely collaborating with various internal teams across the company and outsourcing vendors to lead and accomplish projects
Preferred Qualifications
- Experience working with various teams in a fast-growing environment
- Understanding in product design
- Experience in driving a project from end to end, leveraging insights from both qualitative and quantitative data
- Experience in leading various stakeholders and operating and managing complex project
- Experience working in the IT or e-commerce industry
- Proficient in Traditional and Mandarin Chinese
- Ability to communicate in English
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- Proficient in Traditional and Mandarin Chinese
- Ability to communicate in English
- Experience working in the IT or e-commerce industry
- Experience in driving a project from end to end, leveraging insights from both qualitative and quantitative data
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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