Senior Technical Writer, Fire Safety Research Institue at UL Solutions (Baltimore, MD)

| Baltimore, MD | Hybrid
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At UL, we know why we come to work.
We have an exciting opportunity for a Senior Technical Writer at UL Research Institutes.
The Senior Technical Writer works closely with researchers and engineers of the Fire Safety Research Institute (FSRI), a UL Research Institute (ULRI), to translate research-driven insights into vital resources for consumption by technical and non-technical audiences. The Senior Technical Writer works closely with colleagues across the organization on to draft, edit and advise on structure, content, and format of technical documents to advance the mission of the research organization.
Underwriters Laboratories
At UL Research Institutes, we wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
Fire Safety Research Institute (FSRI)
UL's Fire Safety Research Institute (FSRI) advances fire safety knowledge to address the world's unresolved fire safety risks and emerging dangers. As part of UL Research Institutes, we are committed to sharing our fire safety insights with everyone to advance UL's public safety mission of providing safe living and working environments for people everywhere. Through advanced fire science, rigorous research, extensive outreach and education in collaboration with our international network of partners, we impart stakeholders with the information, tools and resources that enable them to make better, more fire-safe decisions that ultimately save lives and property. To learn more, visit .
What you'll learn & achieve:
As the Senior Technical Writer, you will play a key role in the rapid growth of UL as you:
  • Lead content gathering, analyzing, and translating complex technical information into communications that are engaging and understood by users at various technical levels.
  • Lead content development, writing, and editing written materials for publications, internet, strategic initiatives, user manuals, functional descriptions, training materials, installation guides, white papers, reports, FAQs, technical overviews, and other stakeholder-facing documentation and deliverables as assigned.
  • Organize materials and adhere to (or in some cases create) established standards regarding order, clarity, conciseness, style, and terminology.
  • Provide technical writing support and review documents for technical accuracy.
  • Conduct research to ensure the use of proper technical terminology.
  • Select photography, video, drawings, sketches, diagrams, and charts to illustrate material.
  • Support content creation and management on networks and web platforms (i.e. Social Media).
  • Champion writing projects from outline to completion, ensuring proper subject matter expert or stakeholder input.
  • Contribute to literature reviews or other forms of secondary research.
  • Gather feedback on documentation to improve usability.
  • Edit for consistency in documentation across the organization.

What makes you a great fit:
While no one candidate will embody every quality, the successful candidate will bring many of the following professional competencies and personal attributes:
  • Mastery of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Comprehensive knowledge of researching, interpreting, and translating highly technical information data for a variety of audiences.
  • Thorough understanding of how to create and nuance different types of technical publications for different use cases (i.e. manuals, support guides, reports, articles, presentations, etc.).
  • Demonstrated proficiency in shepherding content through its lifecycle - from developing an outline through the final published work, including citation best practices.
  • Excellent verbal and written communication skills.
  • Excellent writing and grammatical skills.
  • Excellent proofreading skills.
  • Fluent in English, both written and spoken.
  • Excellent organizational skills and attention to detail.
  • Ability to present complex data in clear, concise text.
  • Ability to meet deadlines and to work independently.
  • Ability to manage projects and gain consensus among team members to drive projects forward.
  • Proficient with Microsoft Office Suite or related software; HTML/drupal experience desirable.
  • Proficiency with LaTeX and Github preferred, but not required.

Professional education and experience requirements for the role include:
  • Bachelor's degree in English, Technical Writing, or related field.
  • Minimum of eight years' experience technical writing.
  • Experience with fire protection or research organization writing, preferred.
  • Experience utilizing publishing software a plus.
  • Certified Professional Technical Communicator preferred, but not required.

UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.
What you'll experience working at UL:
  • Mission: For UL, corporate and social responsibility isn't new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you'll almost always hear, "the people." Going beyond what is possible is the standard at UL. We're able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers' create. We're inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
  • Total Rewards: All employees at UL Research Institutes and UL Standards & Engagementare eligible for bonus compensation. We offer comprehensive medical, dental, vision, and life insurance plans. a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.

Learn More:
About UL Research Institutes
UL Research Institutes is a nonprofit organization dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.
Our wholly owned subsidiary, UL Solutions, advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Solutions, which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.
To learn more, visit our websites
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An Insider's view of UL Solutions

How would you describe the company’s work-life balance?

Our team has a great work-life balance, and there is no shortage of career paths within our team to explore. Our team does a great job of taking people's career aspirations and finding a way to get them there.


IT Technical Specialist

What projects are you most excited about?

One of the projects I am currently working on focuses on EPR (Extended Producer Responsibility) compliance. Being a part of this project has been rewarding, as there is a pressing need to address environmental concerns and the work we are doing has the potential to make a real impact on our planet.


Project Manager

What are some things you learned at the company?

At UL Solutions, our primary mission is to create a safer world. As a part of our team, I have learned how to support and build software solutions that allows employees to stay safe while on the job. From training, recognizing occupational hazards and document management, our Software Solutions are utilized by millions across the globe.


Software Solution Architect

What unique initiatives do you have that encourage innovation?

Within my role and function I am encouraged to innovate by leveraging a network of resources with the digital team, IT team, and functional teams that benefit our business stakeholders. We try to bring a fresh approach with new technologies and a diversity of thought that will add value to our customers.


Senior Director IT, Business Enablement

How do your team's ideas influence the company's direction?

I have the privilege of serving in a role that will influence and shape our futuristic MarTech blueprint that enables us to deliver digital and data-driven contextual customer experiences while driving profitable growth.


Senior Director, Marketing Operations

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