Concord sits at the center of the credit market ecosystem. We provide loan servicing, backup servicing, and capital markets administration for specialty finance lenders, institutional investors, and asset managers. Our clients include originators across fintech, solar, home improvement, equipment finance, and other specialty asset classes. When a lender needs a trusted partner to service their portfolio or a trustee needs real-time reporting, they call Concord.
About the Role
You research and write the content that positions Concord as a trusted voice in credit administration: Thought leadership articles, whitepapers, case studies, website copy, and email campaigns. You take complex topics in loan servicing, securitization, and specialty finance and make them accessible to busy executives.
This role requires domain knowledge. You need to understand (or learn quickly) how credit facilities work, what backup servicing means, why covenant compliance matters to institutional investors. We're not looking for a generalist who needs constant direction, but rather someone who can research a topic, talk to internal experts, and produce polished content with minimal hand-holding.
What You'll Do
- Write thought leadership content: articles, blog posts, and LinkedIn content that demonstrates Concord's expertise
- Develop whitepapers and guides on topics like portfolio administration, backup servicing, and credit facility management
- Create case studies that translate client successes into compelling narratives
- Write and refine website copy, landing pages, and product messaging
- Develop email campaigns, nurture sequences, and sales enablement content
- Write advertising copy for digital campaigns and industry publications
- Research industry trends, regulatory changes, and competitive positioning to inform content strategy
- Interview internal SMEs and translate technical knowledge into audience-appropriate content
Requirements
What You Bring
- 5 to 7 years of B2B content writing, preferably in financial services, fintech, or professional services
- Understanding of credit markets, lending, or structured finance (or demonstrated ability to learn complex financial topics quickly)
- Portfolio showing long-form content (whitepapers, articles) and short-form (web copy, emails)
- Strong research skills and ability to synthesize information from multiple sources
- Experience writing for C-suite and senior executive audiences
- Self-directed work style with the ability to manage editorial calendar independently
- Familiarity with SEO principles and content optimization
Nice to Have
- Background in specialty finance, asset-backed securities, or loan servicing
- Experience at a financial services company, private credit fund, or fintech lender
- Journalism or research background
- Experience with content management systems and marketing automation platforms
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Flexible Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short-Term & Long-Term Disability
- Wellness Resources
Top Skills
What We Do
Concord is a full-scope loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. For over three decades, Concord has delivered award-winning financial technology and support for unparalleled efficiency, accuracy, and flexibility. Concord serves clients globally and operates facilities in the United States and Mexico.
To learn more about our comprehensive services, visit www.concordservicing.com.
