Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This position blends content strategy, editorial storytelling, and marketing writing, translating complex Modern Workplace technologies, trends, and innovations—including digital collaboration, productivity tools, and employee experience—into clear, value-driven narratives that resonate with target audiences.
The Content Strategist partners closely with product and solutions marketing, growth marketing, demand generation, creative teams, and subject matter experts to create content that educates buyers, differentiates SHI in the market, and drives measurable growth across the funnel.
Role Description
Develop content strategies aligned to Modern Workplace business goals, go-to-market motions, industry trends, and audience needs, translating complex technical concepts into clear, compelling narratives
Own full-funnel written content across formats (blogs, eBooks, whitepapers, webinars, email campaigns, and landing pages), ensuring clear objectives, defined target personas, and messaging aligned to awareness, consideration, and decision stages
Collaborate on non-written content formats such as video, podcasts, infographics, and social media assets to ensure cohesive storytelling across channels
Create product-adjacent and partner-facing content, including solution briefs, one-pagers, and FAQs, while partnering with creative teams on web copy
Develop innovative approaches to building awareness and demand in a modern, hybrid-work landscape, including buyer-led topic clusters and modular, reusable content strategies
Utilize AI tools effectively to support research and drafting, while applying strong editorial judgment to ensure accuracy, quality, and alignment with brand voice and guidelines
Support content publishing in SHI’s Resource Hub using WordPress, ensuring proper tagging, organization, and discoverability
Monitor Modern Workplace industry trends and connect insights to SHI’s services and solutions in a differentiated and relevant way
Partner with editorial leadership and external agencies to develop primary and secondary research that supports industry-leading thought leadership
Integrate cross-solution messaging and align content to broader company narratives where appropriate
Continuously improve existing content through refreshes, repackaging, and optimization
Apply SEO and AEO (Answer Engine Optimization) best practices to improve content discoverability, search rankings, and performance across web and campaign assets
What success looks like:
Content is clear, credible, and grounded in real buyer needs
Content drives measurable business impact, including engagement, conversion, lead quality, and sales enablement
Content planning aligns to buyer journeys and structured topic clusters
Content reflects industry insights and performs across traditional search and AI-driven discovery platforms
Stakeholders trust your strategic recommendations and content expertise
SHI is increasingly recognized as an industry authority in Modern Workplace solutions
Behaviors and Competencies
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
Research: Can identify the need for, and initiate, independent research to gather necessary information without explicit instructions.
Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
Conceptual Thinking: Can develop and apply moderate conceptual frameworks to solve moderate problems.
Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
Intellectual Curiosity: Can actively seek out new learning opportunities and apply learned concepts to different situations.
Self-Development: Can set personal development goals and take steps to achieve them.
Documentation: Can independently create and update documentation, ensuring accuracy and consistency, and can identify gaps or areas needing clarification.
Skill Level Requirements
The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate
Proficiency in utilizing creative design applications such as Adobe Illustrator to create visually compelling graphics and designs. - Intermediate
Experience in using HTML and CSS for web design and development tasks. - Intermediate
The ability to apply SEO principles and best practices to enhance the visibility and performance of web designs. - Intermediate
Ability to create clear and effective technical documentation. - Intermediate
Bachelor’s Degree in Communications or a related field, or equivalent work experience
7+ years of experience in content marketing, editorial, or B2B/technical writing
Proven experience writing across multiple formats, including digital, long-form, and executive-level content
Demonstrated ability to communicate complex ideas effectively
Experience working with cross-functional teams including marketing, creative, and subject matter experts
Proficiency with tools such as Microsoft Word, Excel, PowerPoint, Outlook, Asana, WordPress, and SEMrush
Ability to travel to SHI, partner, and customer events as needed
Experience in Modern Workplace technologies, including collaboration platforms, digital employee experience, or productivity solutions
Familiarity with product marketing concepts such as positioning, personas, and value propositions
Experience creating sales enablement or go-to-market aligned content
The estimated annual pay range for this position is $80,000 - $150,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Bachelor's Degree in Communications or related field, or equivalent work experience
- 7+ years of experience in content marketing, editorial, or B2B/technical writing
- Proven experience writing across multiple formats, including digital and long-form content
- Demonstrated ability to communicate complex ideas effectively
- Experience working with cross-functional teams including marketing and creative
- Proficiency with tools such as Microsoft Word, Excel, PowerPoint, Outlook, Asana, WordPress, and SEMrush
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
