Job Summary:

The Content Strategist II is responsible for developing, producing, and maintaining plain language content for member or provider materials and collateral.

Essential Functions:

• Create content, manage content workflows, and coordinate deliverables that will help improve audience comprehension
• Develop interesting, plain language content to assist with customer engagement and to improve audience experience
• Execute communications for the appropriate delivery channel
• Ensure production of materials is on time and within budget
• Utilize tools that educate and drive convergence toward better and more consistent copy execution
• Ensure all regulatory and accreditation requirements are adhered to in materials created and utilized
• Works with leadership and team to support comprehensive communication plans / effective deliverables
• Utilizing consultative methods, collaborate and coordinate with key internal stakeholders
• Supports work in department project queue as needed
• Perform any other job duties as requested

Education and Experience:

• Bachelor's degree in Marketing, Public Relations, Journalism, Communications, or related field or equivalent work experience is required
• Minimum of two (2) years of experience writing consumer-friendly, plain language content is required
• Experience writing health care-related content is preferred

Competencies, Knowledge and Skills:

• Microsoft Office proficient
• Experience using visual software, such as PowerPoint and Visio
• Project management skills
• Strong attention to detail
• Oral, written, and interpersonal communication skills
• Knowledge of marketing practices, tactics and trends
• Cross-functional team skills
• Ability to work independently
• Time management skills
• Decision making/problem solving skills

Licensure and Certification:

• None

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

$52,400.00 - $83,900.00

CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

• Create an Inclusive Environment
• Cultivate Partnerships
• Develop Self and Others
• Drive Execution
• Influence Others
• Pursue Personal Excellence
• Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer, including disability and veteran status. We are committed to a diverse and inclusive work environment.