Content Specialist

Posted 14 Days Ago
Be an Early Applicant
Hiring Remotely in India
Remote
Mid level
Artificial Intelligence • Machine Learning • Marketing Tech • Social Media • Software
Firework gives ecommerce businesses, publishers and advertisers a platform to create an engaging user experience.
The Role
Write compelling scripts for livestreams, short-form videos, product demos, campaigns, and social content. Collaborate with Creative Services, Customer Success, Marketing, Sales, and Product to align content with client goals. Use AI writing tools to ideate and optimize, adapt tone across brands, iterate based on feedback and performance metrics, and stay current on video-commerce and creator trends.
Summary Generated by Built In

About Firework

Join Firework – Where Innovation Meets Impact

Firework is redefining the future of commerce as an AI and video commerce company — combining cutting-edge technology, an exclusive network of enterprise brands and retailers, and a first-mover position to win the agentic commerce race.

We've built the world's most advanced and largest video commerce platform, trusted by global brands and leading retailers. But we're more than software — our compounding network effect grows stronger with every partner we add, bringing the energy of in-store experiences online and transforming how businesses engage, convert, and build lasting customer relationships at scale.

Having raised over $235M to date, led by investors such as SoftBank Vision Fund 2, and operating at global scale, we offer unparalleled opportunities to solve complex challenges and drive meaningful impact in the future of connected commerce.

If you're curious, ambitious, and energized by big ideas — Firework is the place to grow, lead, and shape what comes next. Together.

Summary

We’re looking for a talented Content Specialist with superb script-writing abilities to join our Creative Services team and help bring our customers’ brands to life through compelling storytelling. This is a hands-on role for someone who thrives in a fast-paced startup environment and enjoys transforming business objectives into engaging, high-performing content.

What you’ll be doing

  • Write compelling scripts for livestreams, short-form videos, product demonstrations, brand campaigns, social content, and customer marketing initiatives

  • Partner closely with Creative Services, Customer Success, Marketing, Sales, and Product teams to develop content that aligns with client goals and business objectives

  • Translate complex products and brand messaging into clear, engaging, and conversion-focused storytelling

  • Leverage AI-powered writing and research tools to accelerate ideation, drafting, editing, and content optimization

  • Adapt tone, messaging, and style across multiple brands, industries, and audiences while maintaining authenticity

  • Continuously iterate scripts based on creative feedback, audience engagement, and performance metrics

  • Stay on top of emerging content trends, creator best practices, and video commerce innovations to keep our content fresh and effective

We’ll be excited if you have

  • 3-5+ years of professional script writing, copywriting, content marketing, or creative writing experience for digital media, video, advertising, or branded content

  • Exceptional storytelling abilities with experience writing for video-first platforms

  • Experience using AI-powered writing tools such as ChatGPT, Claude, Gemini, or similar platforms to improve creativity and productivity

  • Strong understanding of social media trends, branded and creator content, livestream commerce, and digital storytelling

  • Excellent editing, proofreading, and communication skills with exceptional attention to detail

  • Ability to manage multiple projects simultaneously while meeting tight deadlines

  • Analytical mindset with the ability to interpret performance data and optimize content accordingly

  • Collaborative, proactive, and low ego - you enjoy building and delivering great work together and supporting teammates across functions

  • Comfortable navigating ambiguity and shifting priorities in a high-growth startup environment

  • Must be able to read, write, and speak English and Hindi fluently; native Hindi preferred

Locations 

The role is remote based in India.

Don’t hold back

We understand some candidates may see the above and not apply because they don’t meet all the qualifications. We encourage you to apply anyway; we often find talented candidates that fit many other opportunities we have and look for potential too, not just what you did in the past.  As an equal employment opportunity employer, we are a diverse team that strives for an inclusive environment for all. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, age, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Skills Required

  • 3-5+ years of professional script writing, copywriting, content marketing, or creative writing experience for digital media, video, advertising, or branded content
  • Exceptional storytelling abilities with experience writing for video-first platforms
  • Experience using AI-powered writing tools such as ChatGPT, Claude, Gemini, or similar
  • Strong understanding of social media trends, branded and creator content, livestream commerce, and digital storytelling
  • Excellent editing, proofreading, and communication skills with exceptional attention to detail
  • Ability to manage multiple projects simultaneously while meeting tight deadlines
  • Analytical mindset with ability to interpret performance data and optimize content accordingly
  • Collaborative, proactive, and low ego; able to support teammates across functions
  • Comfortable navigating ambiguity and shifting priorities in a high-growth startup environment
  • Able to read, write, and speak English and Hindi fluently
  • Native Hindi (preferred)

Firework Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Firework and has not been reviewed or approved by Firework.

  • Healthcare Strength Health coverage is portrayed as robust, with high employer-paid medical, fully covered dental/vision, and wellness support through an HRA. These elements position healthcare as a standout component of the total rewards.
  • Leave & Time Off Breadth Policies highlight flexible PTO with a stated minimum expectation, alongside paid holidays/sick time and hybrid flexibility. Time-off breadth is emphasized, though norms are advised to be confirmed during offers.
  • Equity Value & Accessibility Equity is described as included across roles with bonus eligibility and a 401(k) as standard. Broad equity inclusion is framed as a core part of total compensation.

Firework Insights

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The Company
HQ: San Mateo, CA
270 Employees
Year Founded: 2017

What We Do

Firework is the world's leading immersive digital transformation and engagement platform with shoppable video, live streaming commerce, and monetization capabilities. Powering over 600 direct-to-consumer brands, retailers, and media publishers worldwide, Firework brings TikTok-like interactive video experiences to your own websites and app. We enable customers to create and host native, shoppable video content for engaging product discovery, seamless shopping experiences, and a deeper emotional connection with consumers. The company is backed by IDG Capital, Lightspeed Venture Partners, and GSR Ventures, with over $90 million in capital raised to date with offices in the US(SF and NYC), Toronto, Poland, Slovakia, Brazil, and China.

Why Work With Us

We are a diverse team where everyone belongs. We are creative, curious, and cool in a nerdy way. We believe in growth, results, and in each other and that perfection is a work-in-progress. We are just the right amount of extra and want to change the digital game.

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