About Wati
Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversations, Wati observes customer intent in real time, decides the next best revenue action, and executes it across marketing, sales, and support — on WhatsApp, Instagram, Facebook, TikTok, SMS, and more.
Trusted by over 16,000 customers across 190+ countries, Wati simplifies complex operations and business conversations with a unified inbox, no-code automation, and Wati AI powered by AI Copilot, Astra AI Agent and flexibility to add your own LLMs/AI.
Proudly backed by Tiger Global, Sequoia Capital, DST Global, and Shopify, and recognised as a Premium Partner of Meta and Google.
Wati, the AI-Powered Customer Engagement Platform for Revenue Growth.
Responsibilities
- Plan, write, and edit blog content, including editorial topics aligned with SEO strategy and the marketing funnel.
- Conduct keyword research and on-page SEO optimization, ensuring content is discovered organically by the target audience.
- Create and manage email marketing flows, including lead nurturing and institutional communications.
- Develop market educational content with the Customer Success and Sales teams, turning Wati as a Thought Leadership & Brand Educator.
- Create and optimize landing pages focused on conversion, aligned with acquisition and lead generation campaigns.
- Monitor content performance (organic traffic, rankings, engagement) and adjust strategy based on data.
- Collaborate with Performance Marketing, Design, and Product teams to ensure message and brand consistency.
Requirements
- Experience in B2B SaaS or martech.
- Spanish & Portuguese speaker (required).
- Fluent English (required).
- Portuguese is a plus, but not required.
- Prior experience in content creation, copywriting, and on-page SEO.
- Familiarity with SEO tools (e.g., Ahrefs, SEMrush, Google Search Console).
- Experience with email marketing and automation platforms.
- Familiarity with building landing pages (LP builder / CMS tools).
- Analytical mindset and ability to connect content production to business metrics.
Nice to have
- Experience in B2B SaaS or martech.
- Knowledge of the WhatsApp automation / conversational AI market.
- Experience producing content for multiple Latin American markets (ES-LATAM and PT-BR).
- Fluency in Portuguese.
Skills Required
- Experience in B2B SaaS or martech
- Spanish speaker
- Fluent English
- Portuguese (preferred)
- Prior experience in content creation and copywriting
- Prior experience in on-page SEO
- Familiarity with SEO tools (Ahrefs, SEMrush, Google Search Console)
- Experience with email marketing and automation platforms
- Familiarity with building landing pages (LP builder / CMS tools)
- Analytical mindset and ability to connect content to business metrics
- Knowledge of WhatsApp automation / conversational AI market
- Experience producing content for multiple Latin American markets (ES-LATAM and PT-BR)
What We Do
Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 8,000+ businesses across 100+ countries to deliver personalized, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: Shared inboxes allow seamless collaboration Powerful automation boosts efficiency Broadcast messaging engages customers Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations
