Content & Revenue Manager

Posted 4 Days Ago
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New Orleans, LA, USA
In-Office
Mid level
Events
The Role
Lead campus-wide event operations and revenue efforts across three venues. Oversee event-day operations, analyze sales and attendance data, optimize staffing and concessions, manage promoter/partner relationships, prepare financial forecasts and post-event summaries, produce net revenue projections, and support annual budgeting and departmental financial planning.
Summary Generated by Built In

Content & Revenue Manager
Legends Global – Caesars Superdome, Smoothie King Center & Champions Square

Position Overview
The Content & Revenue Manager plays a pivotal leadership role across the Caesars Superdome, Smoothie King Center, and Champions Square campus. This position oversees day-to-day business operations, drives event bookings, manages promoter and partner relationships, and supports financial planning and performance for all venues. The ideal candidate is a dynamic, detail-oriented professional with strong analytical skills, exceptional relationship-management abilities, and deep experience in large-scale event operations.
Key Responsibilities
Business & Event Operations

Monitor core operational functions across the full campus, including food & beverage, public safety, facility maintenance, guest traffic flow, technology, ticketing resolution, parking, and crowd management on event days by serving as on-site point of contact during events, using radio communication to escalate issues to the command post or department leads for immediate resolution.

Analyze historical sales, attendance, and operational data to optimize staffing, streamline processes, and enhance the event-day experience.

Partner with the in-house food & beverage team to confirm concessions plans and evaluate historical and industry per-cap data, buyer tendencies, and genre demographics to maximize revenue and avoid overstaffing.
Financial Planning & Reporting

Prepare monthly financial forecasts (KPIs) for corporate review and develop detailed post-event summaries, including F&B performance, ticketing results, parking metrics, and merchandise (NSRs).

Produce preliminary net revenue projections following each event to support leadership decision-making during settlements and dispute resolution.

Pull event payroll hours for inclusion in post-show reporting to verify adherence to departmental staffing plans.

Create internal pro formas to project net event income and evaluate profitability for the General Manager and department directors for event prospecting.

Support the Director of Finance in preparing the annual budget, including event projections and departmental budget worksheets for non-event expenses.

Skills Required

  • Deep experience in large-scale event operations
  • Strong analytical skills to analyze sales, attendance, and operational data
  • Experience driving event bookings and managing promoter/partner relationships
  • Experience preparing financial forecasts, post-event summaries, and net revenue projections
  • Ability to serve as on-site point of contact during events and use radio communication for escalation
  • Familiarity with food & beverage/concessions planning and per-cap revenue optimization
  • Experience pulling and verifying event payroll hours and incorporating payroll into post-show reporting
  • Ability to create internal pro formas and support departmental budgeting
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The Company
HQ: Los Angeles, CA
10,001 Employees
Year Founded: 2019

What We Do

ASM Global is the leader in privately managed public assembly facilities.

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