Content Quality Associate

A Little Bit About Us:

At Snoonu, we believe that technology has the power to make anything possible.

Our Vision is to be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

Our Mission is to radically transform how people live by leveraging technology to connect them with endless possibilities.

Values We Live By:

• Be Customer Obsessed: Focus on the customer and all else will follow.
• Act with Integrity: We are honest, ethical, and trustworthy in everything we do.
• Be Curious and Creative: We constantly innovate and create solutions to bring a lasting positive impact.
• Lead by Example and Take Ownership: Be the change you want to see and take ownership.
• Work Smart and Deliver Results: You can do more by doing less, better, and faster.
• It's All About People: Be a team player; together, we are stronger.

We are looking for a Content Quality Associate who will enhance the quality of our selection content. This role is critical in ensuring that our offerings are well-structured, relevant and optimized in Arabic & English, to meet customer needs and drive engagement.

(Some of) What you will be doing:

• Browse our app and website for content opportunities and improvements
• Work on content quality initiatives and tasks for existing and new selection.
• Identify systematic and operational problems then contribute to their resolution.
• Check the quality of selection received internally and externally through different moderation and quality tools.
• Collaborate with cross-functional teams to implement catalogue-related improvements efficiently.
• Provide regular feedback and actionable insights to improve catalogue quality.

Key Skills & Competencies:

• Ability to work on a custom schedule with flexible weekend days off.
• Excellent written and verbal communication skills.
• effectively in a fast-paced, dynamic environment.
• Proactive problem-solving skills with a focus on process improvements.
• Deep understanding of product categorization and customer behavior.
• Attention to detail and ability to think strategically.

Attitude matters most but do you have any of these?

• Native Arabic language required, fluency in local dialect is a plus.
• Bachelor’s degree in Translation, Linguistics, Marketing or equivalent  experience.
• 2-5 years of experience in content moderation, translation, or e-commerce.
• Demonstrated experience in using analytics tools and content management platforms.
• Familiarity with marketplace dynamics and product discovery flows.