About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.
We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.
The Content Publishing Specialist is the primary architect of the user-facing record experience. This role manages the technical transformation of data and serves as the central hub for the publishing lifecycle. They act as the primary point of contact for upstream teams to coordinate fixes and are responsible for the initial triage and escalation of tool-related issues.
What you’ll do…
Project Oversight: Manage multiple concurrent projects, ensuring all milestones and deadlines are met for diverse data collections, particularly focusing on Department-wide completion and launch dates.
Technical Troubleshooting: Resolve complex issues with SQL templates and database tables, and clearly documents and escalates tool-related issues to the Content Support team with necessary technical context.
Upstream Feedback & Coordination: Leads communication with teams that handled the data prior to the publishing stage. Manages the intake of corrected data and executes the republication of collections.
Peer Support: Assist in answering questions, troubleshooting issues the team experiences, and conducting rigorous peer reviews of teammates' handoffs.
Process Discipline: Adheres strictly to complex, multi-environment workflows where the order of operations is critical to ensure data integrity and prevent publishing issues.
Team Upskilling: Assists in training other team members, ensures technical documentation updates occur promptly.
Workflow Innovation: Design and implement innovative methods to optimize production workflows and support scalable content growth with assistance from AI tools and writing new MySQL procedures.
Who you are…
Communication: Excellent interpersonal, verbal, and written communication skills suited for a global team environment.
Technical Proficiency: Experience in using MySQL to review, update, and manipulate data based on project requirements.
Adaptive and Continuous Learning: Proactive ability to rapidly acquire and apply new technical skills and evolving industry requirements without needing formal direction.
High-Level Autonomy: Operates with independence and manages deadlines with minimal supervision.
Analytical Rigor: Exceptional analytical skills with a meticulous approach to data accuracy and detail
Problem Solving: Proven ability to make critical decisions and troubleshoot technical issues with minimal supervision.
Helping people discover their story is at the heart of ours. Ancestry is the largest provider of family history and personal DNA testing, harnessing a powerful combination of information, science and technology to help people discover their family history and stories that were never possible before. Ancestry’s suite of products includes: AncestryDNA, AncestryProGenealogists, Fold3, Newspapers.com, Find a Grave, Archives.com, and Rootsweb. We offer excellent benefits and a competitive compensation package. For additional information, regarding our benefits and career information, please visit our website at http://ancestry.com/careers
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $20.90 - $26.13 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits HERE.
*Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23).
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.
Skills Required
- Experience using MySQL to review, update, and manipulate data
- Proficiency with SQL templates and debugging database table issues
- Ability to design or write MySQL procedures
- Experience managing multiple concurrent projects and meeting deadlines
- Strong written and verbal communication skills for global team coordination
- Ability to triage, document, and escalate tool-related technical issues
- Experience adhering to complex, multi-environment workflows to ensure data integrity
- Analytical rigor, attention to detail, and independent problem-solving ability
- Willingness and ability to train peers and update technical documentation
What We Do
Ancestry is the global leader in family history and consumer genomics. Every day, around the world, we help curious people like you embark on journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records from more than 80 countries and 23+ million people in our growing DNA network, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. For 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing their story.
Why Work With Us
When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities.
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