The Cardinal Health Pharma eCommerce team is seeking a highly organized and collaborative Content Operations Specialist to support our team of copywriters and drive operational excellence across marketing, product and technical content initiatives. This role is ideal for someone with a strong background in copywriting and project coordination who thrives in a fast-paced, cross-functional environment and enjoys balancing creative quality with process efficiency.
This role reports to the Senior Manager of eCommerce Content Operations.
Key Responsibilities
Provide day-to-day operational support to the copywriting team—supporting project intake, facilitating efficient processes and coordinating work across project teams.
Write, edit and review copy across marketing, product and technical content pillars to ensure alignment with brand voice and style guidelines.
Manage content timelines, track milestones and report progress to stakeholders and Sr. Manager of Content Operations as needed.
Ensure all content meets business requirements, regulatory standards and delivers a high-quality customer experience.
Collaborate with cross-functional partners including product management, UX design, UX research, clinical and master data, legal, marketing and IT.
Support the maintenance and evolution of copy style guidelines; ensure consistent application across all content.
Assist team with workflow management and documentation in Jira and Adobe Workfront.
Identify and resolve content or design inconsistencies to optimize the user experience.
Support execution of client campaigns in partnership with the digital marketing team.
Proactively identify strategic improvement opportunities and help implement scalable solutions.
Qualifications
Bachelor’s degree in marketing, communications or related field preferred
4-8 years of experience in copywriting or content operations in collaborative, deadline-driven environment preferred
eCommerce experience required
B2B experience preferred
Creative and strategic thinker
Excellent communication and time management skills
Comfortable presenting concepts and creative work in team settings
Ability to effectively manage multiple projects simultaneously
Experience in digital content design, UX writing and/or content strategy a plus
Familiarity with Jira and agile planning a plus
Familiarity with Adobe Workfront a plus
Experience in the healthcare or pharmaceutical industry a plus
Anticipated salary range: $80,900 - $103,950
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
Application window anticipated to close: 12/11/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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What We Do
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years in business, operations in more than 35 countries and approximately 44,000 employees globally, Cardinal Health is essential to care.
We are navigating the complexities of healthcare and providing scaled solutions to help our customers thrive in a changing world. We strive to be a trusted healthcare partner by driving growth in evolving areas of healthcare, while building upon our distribution, products, and solutions to meet customer needs.
