Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are seeking a detail-oriented and proactive Content Operations Manager to manage and optimize our content workflows. This role involves coordinating with various teams to ensure the timely creation, publication, and maintenance of content across multiple platforms. The ideal candidate will have a strong understanding of content management systems, excellent organizational skills, and the ability to work collaboratively in a fast-paced environment. Additionally, this role will play a key part in content governance, ensuring that all content aligns with brand guidelines, compliance regulations, and overall content strategy.
Essential Functions:
- Scheduling: Establish and maintain content production schedules to ensure timely delivery across various channels, liaising with Project Management/Marketing Ops.
- Collaboration: Work closely with content creators, editors, and other stakeholders to gather content requirements and ensure alignment with brand guidelines.
- Content Governance: Develop and enforce content governance frameworks, ensuring consistency in style, quality, and brand voice while maintaining compliance with legal standards, including copyright, accessibility, and data protection regulations.
- Content Organization & Archiving: Maintain a structured system for organizing, archiving, and retrieving content assets to ensure easy access and version control.
- Tagging & Digital Asset Management (DAM): Apply metadata and tagging conventions to content stored in the DAM, ensuring discoverability and proper categorization for internal teams.
- Updating Content Plans: Support cross-functional teams by keeping shared content plans updated, ensuring alignment on upcoming content initiatives, priorities, and deadlines.
- Quality Assurance: Conduct regular reviews of content to ensure adherence to style, quality, and tone standards, as well as optimization for search and user experience.
- Analytics: Monitor website traffic and user engagement metrics to assess content performance and identify areas for improvement.
- Process Improvement: Develop and implement strategies to streamline content operations and enhance efficiency.
Qualifications:
- Education: Bachelor's degree in Communications, Marketing, Business, or a related field.
- Experience: 5+ years of experience in content management, digital asset management, project management, or content analytics.
- Technical Skills: Proficiency with content management systems, DAM platforms, metadata tagging, and web analytics tools.
- Project Management: Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
- Communication: Excellent written and verbal communication skills, with a keen eye for detail.
- Teamwork: Demonstrated ability to work collaboratively with cross-functional teams.
- Content Governance: Experience working with content governance frameworks, ensuring content is structured, accessible, and compliant with internal and external standards.
Preferred Qualifications:
- Experience with project management tools and methodologies.
- Familiarity with multimedia content formats, including video and audio.
- Knowledge of current digital marketing trends and strategies.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
Top Skills
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
