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Job DescriptionThe Gracenote Sports Content team keeps track of 3,000 leagues across 250 different sports. This data is delivered in multiple languages to media clients, international sports federations and national sports governing bodies. Our live sports data can also be seen on smart TVs and in cars.
We are presently looking for a Content Operations Coordinator I to join our Content team. This role is responsible for our live sports coverage, you will capture several live match events and use Gracenote’s Sports-based tooling in the process. You will work as quickly as possible watching, analyzing, and entering data to deliver the required deep sports data to our (media) customers within seconds
RESPONSIBILITIES:
• Live scoring of sports, including football, tennis, cricket, road cycling and many more!
• Enter players and schedule information for upcoming competitions and matches.
• Process (historic) results of any of the 250 sports covered by Gracenote
• Expect to spend about 80% of your time on Live scoring of sports, including football, tennis, cricket and many more
Qualifications• Must be a Graduate in any field.
• Experience of 0-2 years in an operations environment.
• Should be proficient in the English language and possess excellent writing and communication skills
• Ready to work in a 24/7 operation, including evening and weekend shifts.
• The role is hybrid, so you must live near Nielsen’s Mumbai office.
Desired Skills:
Avid follower of one or more different sports. Excellent general sports knowledge
Able to deal with stress and time pressure, and able to make quick decisions.
Able to identify reliable, accurate data from sources.
Must possess strong analytical and decision making skills.
Ability to work independently as well as collaboratively in a team environment.
Solid communication and time-management skills required.
Ability to adapt to changing guidelines, procedures, and business rules.
Have excellent computer skills.
Able to work when sports are happening - evening - nights - weekends.
High quality focused individuals with a high level of attention to detail.
Have excellent written and verbal English skills.
High quality focused individuals with a high level of attention to detail.
Additional Information
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Skills Required
- Graduate degree in any field
- 0–2 years of experience in an operations environment
- Proficiency in English
- Excellent written and verbal communication skills
- Availability for 24/7 operations, including evening, night, and weekend shifts
- Live near Nielsen’s Mumbai office for hybrid work
- Strong analytical and decision-making skills
- Ability to work independently and collaboratively
- Strong communication and time-management skills
- Excellent computer skills
- High attention to detail and quality focus
- Ability to adapt to changing guidelines, procedures, and business rules
- Knowledge of and interest in one or more sports
- Ability to identify reliable and accurate data sources
Nielsen Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nielsen and has not been reviewed or approved by Nielsen.
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Parental & Family Support — Paid parental leave is described as generous for all parents, with birthing parents receiving substantially longer time, and the program is complemented by adoption, fertility, and surrogacy support. Employer-verified entries and company communications consistently highlight family benefits as a standout.
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Leave & Time Off Breadth — Paid time off is considered solid, with some teams using flexible or unlimited PTO models and additional offerings like paid volunteer time. These time-away policies often contribute meaningfully to work-life balance.
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Wellbeing & Lifestyle Benefits — Smart Work flexibility, an Employee Assistance Program, and broader well-being initiatives are emphasized as part of a holistic package. These elements are frequently cited as strengths that enhance day-to-day experience.
Nielsen Insights
What We Do
For over 100 years, Nielsen has been a global leader in audience measurement, data and analytics, shaping the future of media. Measuring behavior across all channels and platforms to discover what audiences love, we empower our clients with trusted intelligence that fuels action. As the global media industry continues to evolve, Nielsen will be at the forefront of delivering audience insights that empower marketers and content developers, and ultimately help connect consumers to what matters most to them. We will be guided by our values of inclusion, courage and growth; and we will continue to innovate our products and technology while investing in our talent to drive sustainable and scalable long-term growth.
Why Work With Us
At Nielsen, we have big dreams and aspirations, all of which are achievable if we work as a team. Our culture helps us come together and clarifies how we work together to achieve these goals
