The Role
Creates and manages multi-format marketing content across web, email, social, campaigns, events, and sales enablement. Leads selected prospect campaigns, develops thought leadership for the arts and culture sector, adapts messaging across channels, and optimizes content performance. The role also maintains editorial quality across regional markets, coordinates contributors and timelines, and collaborates with Product, Sales, Client Marketing, Digital Marketing, and Web teams.
Summary Generated by Built In
- Reports to: Head of Content & Campaigns
- Location: US Remote - EST (must be based in Eastern Time Zone) or New York, NY (hybrid)
- Please note that while the majority of the work is conducted remotely for team members based ‘non-local’ to NYC, all team members are expected to be available to attend key on-site events 2-4 times per year in the NY office. The onsite weeks are scheduled in advance and travel expenses are covered by the business. Local NY based team members are required to work in the office 10–20% of the time.
- Hours/Status: Full-Time, exempt
- Salary (USD): $87,000-$102,000 for US Remote-based team members; $95,000-$110,000 for 'local' New York based (or within commuting distance from our NYC office) team members
The role
Spektrix has an exciting opportunity for a Content Marketing Manager to join our Marketing team!
As the Content Marketing Manager, you'll be responsible for creating and delivering compelling content that brings Spektrix marketing strategy, expertise, client stories, products, and point of view to life, while leading the day-to-day delivery of selected integrated prospect campaigns.
You'll take day-to-day ownership of selected prospect campaigns or cohorts, shaping the audience proposition and content journey and coordinating delivery across relevant channels. You'll turn campaign objectives, ideas, insights, and briefs into high-quality content for prospects, clients, partners, and the wider arts, culture, & in-person experience sector.
This role combines excellent writing and editorial judgment with strong marketing instincts. You should be able to understand the purpose and audience behind a piece of work, find the most compelling story or angle, adapt it for different channels, and collaborate with colleagues to ensure content reaches its audience and drives action.
What You'll Do
- Multi-Format Content Strategy & Execution: End-to-end creation of high-quality copy across channels—including long-form thought leadership, web/landing pages, emails, social media, case studies, sales enablement, and product launch assets.
- Campaign & Messaging Leadership: Partner with the Head of Content & Campaigns to build compelling narratives, leading day-to-day campaign execution across organic/paid channels to ensure alignment, timely delivery, and clear tracking.
- Thought Leadership & Sector Expertise: Transform industry research, client insights, and internal expertise into distinctive content that provides genuine value to the arts and culture sector and cements Spektrix as a trusted voice.
- Channel Distribution & Performance Optimization: Repurpose core content across channels and collaborate with Digital Marketing to track metrics, test formats, and continuously optimize for audience engagement and lead generation.
- Cross-Functional Collaboration: Partner with Product, Client Marketing, Sales, and Web teams to produce enablement materials, co-marketing collateral, event content, and retention campaigns.
- Editorial Quality & Workflow Management: Serve as a brand guardian by maintaining top-tier editorial standards across regional variants (US, UK, CA, AU) while seamlessly managing timelines, dependencies, and contributor workflows.
What You Bring
- Demonstrated experience in content marketing, copywriting, editorial, communications, or a related role.
- Excellent writing, editing, and proofreading skills, with the ability to make complex ideas clear, engaging, and useful.
- Experience creating content across multiple formats and channels, and coordinating content for integrated campaigns which may include web, email, social media, events, video, or paid digital activity.
- Strong understanding of how content supports broader marketing objectives, including awareness, engagement, demand generation, client engagement, and conversion.
- Ability to understand different audiences and adapt messaging, tone, depth, and format accordingly, bringing strong familiarity with US and/or Canadian audiences, culture, and English-language conventions.
- Experience translating briefs, interviews, research, data, or subject-matter expertise into compelling finished content.
- Strong editorial judgment, including the ability to identify the strongest angle, distinguish important information from supporting detail, and challenge a brief when a different approach would better achieve the intended outcome.
- Experience developing and managing organic social media content.
- Strong attention to detail and commitment to producing accurate, polished, accessible work.
- Strong project management and organizational skills, with the ability to manage multiple content projects and deadlines simultaneously.
- Ability to collaborate effectively with colleagues across different disciplines and incorporate feedback without losing sight of the purpose and audience of the work.
- Curiosity and the ability to quickly develop an understanding of unfamiliar topics, audiences, products, and sector issues.
- Ability to take ownership of an assignment from initial brief through completion, proactively identifying missing information, dependencies, decisions, and next steps.
Benefits
- Company paid medical, dental and vision insurance
- Generous Paid Time Off benefits, including
- 21 days of PTO (vacation, personal time, whatever you choose to use it for)
- 14 paid holidays
- 10 Paid Sick Days
- 401(k) with 4% employer match
- Two paid volunteering days per year
- Professional development opportunities
- Flexible working with support for WFH setup / equipment
- Month-long Paid Sabbatical after 5 years of service
- Free snacks, drinks and breakfast items in our offices
- Varied range of regular social activities throughout the year
Working From Home
While many Spektrix team members live near one of our offices (NYC, London, or Manchester), remote/non-local team members work from home most of the time, and all team members work from home at least some of the time!
We provide reasonable support and all the hardware you need to get started, but we do require that you have the have the following in place to work from home:
While many Spektrix team members live near one of our offices (NYC, London, or Manchester), remote/non-local team members work from home most of the time, and all team members work from home at least some of the time!
We provide reasonable support and all the hardware you need to get started, but we do require that you have the have the following in place to work from home:
- A quiet working space at home where you can consistently take video calls without interruption
- A strong, reliable internet connection that supports your participation in video calls and access to our systems and service
Working At The Office
For team members who are 'local' to NYC, a stipend is offered for each day you work on-site. Think of it as our way of easing potential commute related costs (but no need to prove it - this is a perk we offer for days worked onsite, regardless of how you choose to get there).
Equal Opportunities
Spektrix is an equal opportunity employer. We recruit regardless of race, religion, gender, gender identity, sexual orientation, age or disability status and look to employ from a wide range of backgrounds and experiences.
Spektrix is committed to creating an inclusive work environment, where our team members are supported in expressing themselves and delivering their best work. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
For team members who are 'local' to NYC, a stipend is offered for each day you work on-site. Think of it as our way of easing potential commute related costs (but no need to prove it - this is a perk we offer for days worked onsite, regardless of how you choose to get there).
Equal Opportunities
Spektrix is an equal opportunity employer. We recruit regardless of race, religion, gender, gender identity, sexual orientation, age or disability status and look to employ from a wide range of backgrounds and experiences.
Spektrix is committed to creating an inclusive work environment, where our team members are supported in expressing themselves and delivering their best work. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
Diversity in the workplace is hugely important to our working environment and to enable both individuals and Spektrix to thrive. By valuing each person’s differences we enable each person to contribute their unique experiences, strengths and viewpoints. Workplace diversity is something we aim to achieve and maintain at Spektrix, and we are pursuing a workforce that reflects the diversity of the communities we serve and work in. We aim to reflect this diversity in all departments and at all levels of seniority in the business, right up to the board.
In an effort to help us reduce bias, please do not include a photo on your resume or application.
Skills Required
- Experience in content marketing, copywriting, editorial, communications, or a related role
- Excellent writing, editing, proofreading, and editorial judgment skills
- Experience creating content across multiple formats and channels
- Experience coordinating integrated marketing campaigns across web, email, social media, events, video, or paid digital channels
- Understanding of how content supports awareness, engagement, demand generation, client engagement, and conversion
- Familiarity with US and/or Canadian audiences, culture, and English-language conventions
- Experience translating briefs, interviews, research, data, or subject-matter expertise into finished content
- Experience developing and managing organic social media content
- Strong attention to detail and commitment to accurate, polished, accessible work
- Strong project management and organizational skills, including managing multiple projects and deadlines
- Ability to collaborate across disciplines and incorporate feedback
- Curiosity and ability to quickly understand unfamiliar topics, audiences, products, and sector issues
- Ability to own assignments from initial brief through completion and identify dependencies, decisions, and next steps
- Availability to attend key onsite events in the New York office 2–4 times per year
- Ability to work remotely from the US Eastern Time Zone or locally/hybrid in New York
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The Company
What We Do
Ranked #88 in The Sunday Times Hiscox Tech Track 100 as one of the fastest growing British tech companies. At Spektrix, our mission is to provide arts organisations with the best possible chance of success. We do this by combining cloud-based technology with expert support and training consultancy, helping our clients grow their audiences and increase revenue. We’re confident that Spektrix is the most forward-thinking ticketing, marketing and fundraising solution around. We know that the best software is user-friendly and intuitive, so we’ve built every bit of Spektrix with usability in mind. Everything in the system is quick to learn and easy to use, whether you’re a Box Office Manager, Marketing Assistant or Fundraising Director. Thanks to cloud-based technology the 550+ organisations we work with (and their audiences) never have to wait for the newest and most innovative features. Everything we do is about making our users’ lives easier, so everyone gets unlimited support and consultancy to get the most out of Spektrix. This ethos is reflected in our service charge – an all-inclusive fee that scales with the size of your business. No upfront costs, no long-term tie-ins and no additional charges. We have offices in London, Manchester and New York. Got a question for us? Get in touch on [email protected]
