What You Will Do
- Own and lead executive thought leadership content program at Insider One — including ghostwritten articles, keynotes, speeches, opinion pieces, presentations, and media commentary.
- Develop high-impact long-form content, including blog posts, whitepapers, research reports, and customer stories that strengthen company's leadership positioning.
- Partner directly with the founders, executive team, and cross-functional leaders at Insider One to translate their perspectives into high-quality editorial outputs. Build scalable frameworks for creating content even when stakeholder input is limited, fragmented, or last-minute.
- Conduct research across MarTech, AI, SaaS, and enterprise CX topics to create best-in-class insights, benchmarks, and original POVs.
- Work cross-functionally with Brand, Product Marketing, Demand Gen, AR, Comms, and Sales teams to align messaging.
- Use AI tools (LLMs, agents, augmentation platforms) to research, accelerate drafts, refine content, and scale output while maintaining human editorial quality.
- Adapt complex, technical, or data-driven topics into clear, accessible, business-relevant storytelling for multiple audiences.
- Own internal presentation and narrative development for select high-stakes investor meetings, partner presentations, and leadership briefings.
What You Will Need
- Prior experience in editorial content, thought leadership, or executive communications, preferably within SaaS, MarTech, AI, or adjacent B2B technology industries.
- Exceptional writing, editing, and storytelling skills — with a sharp instinct for voice, structure, and narrative flow.
- Direct experience ghostwriting or writing on behalf of senior executives for US-market audiences is strongly preferred.
- Demonstrated ability to synthesize complex ideas, such as technical or product information, and quickly turn partial information into high-quality drafts.
- Experience applying AI tools and platforms as part of content creation, research, and workflow optimization.
- Curious mindset with a passion for technology, SaaS business models, AI trends, and enterprise customer engagement.
- Bachelor’s degree in English, Journalism, Communications, or related field (or equivalent experience).
- Experience applying AI tools, LLMs, and generative platforms into your creative workflows.
- Able and willing to work outside of typical working hours to collaborate with senior stakeholders and manage projects across the globe.
What We Offer
- Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
- Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
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What We Do
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.


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