Content Management Analyst

#BETHEDIFFERENCE

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference.​ We do our best work together, connecting to create new innovations with impact.

Job Description

As a Content Management Analyst you will be primarily responsible for the creation and maintenance of regulatory library items issued by regulators in their respective region (North America, UK/EMEA, or APAC).

Responsibilities:

• Extremely detailed and thorough, ensuring that all content produced is timely and meets our clients’ SLAs on accuracy.

• Solid understanding of global regulatory environment including regulators, administrative procedure and content acquisition acumen.

• Assist in the content expansion and regulatory library build.

• Technical expertise using change detection tools and web scraping scripts.

• Expert knowledge of working within content management systems and adept at managing workflows and content metrics.

• Ensures adherence to SLA and develops and tracks metrics for optimal efficiency and cost effectiveness.

• Handles escalations regarding content issues and accuracy internally.

Requirements:

• Education: Bachelor’s degree (Legal education would be a plus).

• Advanced level of English

• Proficiency with Microsoft Office computer programs

• Strong verbal and written communication skills

• Able to work in a team environment,

• Ability to be flexible, responsive to changes and have a proactive attitude.

• Analytical and detail oriented skills.

Our Offer:

• Room for personal development through external, internal training tools and learning and development program #GROW

• Yearly performance bonus based on your seniority

• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year

• Corporate Health Insurance

• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)

• Up to 28 days of annual leave based on seniority

• We have a strong Work from Home culture and take into consideration punctual needs and more.

• Flexible working schedule.

• Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions.