Join PatientPoint to be part of a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Location: Cincinnati, OH, Remote
Hybrid Schedule: 3 days in office / 2 days at home weekly
Job Summary
PatientPoint is looking for a forward-thinking, self-directed writer/editor to join our Cincinnati, Ohio-based Creative team. As a full-time Content Editor primarily for our innovative new product, Focus, you’ll curate and craft content to impact the patient experience in between visits with their doctor. You’re excellent at managing your own workload for multiple projects. When it comes to content, you understand the value in getting the message right, as well as the value of accurate metadata. You’ll be part of a team tasked with keeping our extensive content library accurate and up to date, while always looking for new ways to improve content so it’s actionable and engaging for our audience of patients and caregivers. You’re organized, not afraid to pave new paths forward and comfortable working as part of a collaborative, diverse and dedicated multi-location team.
What You’ll Do
- Plan content. You’ll help select and research ideas for new content, while coming up with ideas to refresh and update the information we regularly cover. Duties also include reviewing content from partners and brainstorming new forms of content to increase engagement.
- Develop and execute content. You’ll work with the other editors on the team to assign and write new content pieces (including articles, infographics and more), plus contribute to fact-checking. You’ll also review drafts in copy and layout stages, and provide feedback to designers to help create engaging and patient-friendly user experiences.
- Publish content. You’ll upload, format and tag final content into our content management system when it’s ready to be deployed.
- Utilize taxonomies. You’ll help maintain our content library taxonomy to create more personalized experiences for patients by optimizing the data on content.
- Collaborate cross-team. You’ll work with other departments, including the Client Success, Product, Research & Analytics and UI/UX teams. You’ll collaborate with these teams to meet internal requests and support efforts to improve products and increase engagement.
What We Need
- Bachelor’s degree in English, Communications, Journalism, or related field with 5+ years applicable professional experience
- A high level of writing skill, including creativity plus grammar and style
Desired Qualifications
- Prior writing and editing experience in consumer publication setting, preferably with healthcare experience
- Familiarity with healthcare conditions and topics
- Familiarity with healthcare diagnosis, procedure and medical codes
What You'll Need to Succeed
- Ability to work in a fast-paced environment on multiple projects at one time and quickly adapt to changing priorities
- Natural leadership skills
- Personal commitment to high-quality work
- A curiosity for research and an ability to write accurate, easy-to-understand information for patients and their caregivers
- Excellent time management skills to meet deadlines
- Quick and clear communication skills to keep in touch with different teams in different locations
#LI-KC1 #LI-Hybrid
About PatientPoint:
PatientPoint is a leading digital health company that connects patients, healthcare providers and life sciences companies with the right information in the moments care decisions are made. Our solutions are proven to influence patient behavior and improve health outcomes, driving value for all stakeholders. Across the nation’s largest network of connected digital devices in 35,000 physician offices, PatientPoint solutions empower better health for more than 750 million patient visits each year.
Latest News & Innovations:
- Named 2025 Best Places to Work by Built In! Read More
- New Orleans Saints Partner with PatientPoint to Enhance Player Health & Performance. Read More
- Featured on Built In’s "Insights from Top Sales Leaders." Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Top Skills
What the Team is Saying
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What We Do
At PatientPoint, we're transforming every doctor-patient interaction with cutting-edge, technology-driven solutions designed to improve health outcomes and quality of life. By delivering impactful, digital, in-office patient education at no cost to physicians across the country, we empower healthcare professionals to connect more meaningfully with their patients. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we’re making a real difference. Our mission to empower better health guides everything we do, reaching over 750 million patient visits each year and driving healthier, longer lives for patients everywhere.
From the top down, we operate within a culture of collaboration and open-minded thinking. We are in it to win it as a team working together, not competing with each other. Your thoughts and ideas are equally valued by leadership and your colleagues. Our employees embody our company values: they’re trustworthy, driven, innovative and welcoming of diversity. You’ll enjoy being part of our group.
We’re always learning, and we encourage entrepreneurial thinking. We challenge the status quo and are open to new ideas from every corner of the organization. You can help make a difference in the healthcare industry by discovering groundbreaking solutions that provide value to patients, providers, and sponsors.
As a company that is still growing and always evolving, we provide plenty of career and learning potential. Here, you’ll work to advance the industry, develop your career goals and be rewarded for your efforts. It’s all within reach, because playing a key part in our success will enhance yours.
PatientPoint is the trusted and fully established leader in patient engagement platforms. Our employees are proud to include our name on their resumes. Joining us has definite advantages: stability, rewards and benefits, professional growth potential, plus the knowledge you are in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to empower better health. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our team members span across the United States. We have offices in multiple cities, stay connected virtually, and get together every so often. We encourage those near an office to visit on our anchor days - Monday, Tuesday, & Thursday.
