Create, edit, proofread, and manage clinically sound content across formats, audiences, markets, and company platforms. Lead content projects and campaigns, maintain CMS materials, coordinate translations, ensure brand and accessibility standards, and collaborate with Marketing, Customer Success, Member Marketing, and other teams. The role also identifies content opportunities, updates customer materials, and supports international content operations.
Summary Generated by Built In
About Lyra
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Lyra Health International is looking for an organised and hard-working Content Editor to join our Content team. Delivering helpful, insightful, and clinically sounds content in a range of formats, you’ll be joining a leading provider of global Employee Assistance and Mental Health Programmes that supports millions of people worldwide with their health and wellbeing.
Reporting to the Head of Content, you’ll help to create, proofread, and edit articles and support materials for a broad portfolio of customers all around the world. You’ll work closely with a range of stakeholders across the business to ensure content requirements are met to deadline, and to an exceptional standard. You’ll also need a keen eye for detail, a proactive attitude, and a desire to create content that makes a difference.
Within this role, you will:
Support the Head of Content with day-to-day content operations across Lyra International and its local operations
Lead on delivery of content projects and campaigns
Identify new opportunities for content creation
Write, edit, and proof content for a variety of formats and audiences
Collaborate with the Customer Success and Marketing teams to ensure that all content aligns with the Lyra branding, while also meeting accessibility standards
Support other departments within the business with content requirements as necessary
Manage content uploads and updates on the internal CMS
Update and amend existing client and marketing materials, according to customer requirements
Coordinate with our translation team to adapt materials for different markets
Collaborate on ideation and workshop sessions with the Content and Marketing team
Ensure consistency in content across company platforms
Work with the Member Marketing team to identify new opportunities for content
The ideal candidate will have:
Several experience in a senior content position, such as Editor, Senior Copywriter, or Content Manager
Exceptional verbal and written communication skills
Excellent organization and time management, with the ability to juggle multiple projects simultaneously
Experience working with content management systems
Experience working with content in multiple languages
Flexibility to adapt to changing priorities, project requirements, and customer feedback
A passion for wellbeing and/or mental health
Knowledge of in Adobe is advantageous
Experience working asynchronously, or for a large international company, is beneficial but not required
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice
. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form
. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact [email protected]. For more information about how we use and retain your information, please see our Workforce Privacy Notice
."
The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.
