We’re looking for an experienced content designer to shape and elevate our core product—the foundations of Dropbox. You’ll craft content strategy and UX writing for features that help millions of people do their best work every day.
In this role, you’ll lead content design for high-impact initiatives like onboarding, feature adoption, and quality improvements. You’ll collaborate closely with product designers, PMs, engineers, and researchers to ensure that content drives business goals, meets user needs, and reflects our high standards. You’ll also develop and maintain consistent language across our web, mobile, and desktop platforms, making Dropbox feel seamless and easy to use.
Responsibilities- Own the content strategy and UX writing across core Dropbox features
- Deliver high-quality UX writing for menus, onboarding, settings, and core user flows
- Translate complex concepts into friendly, easy-to-understand experiences
- Align your work to business goals, user needs, and our style guides
- Create, maintain, and socialize content guidelines
- Craft content informed by user feedback, metrics, technical constraints, localization, and accessibility standards
- Partner closely with product designers, engineers, product managers, researchers, and other stakeholders
- Prioritize across a broad range of needs to focus on the highest impact projects
- Contribute to workshops and critiques to push your craft and elevate the quality of our work
- Collaborate with product marketers and other partners to align messaging
- 7+ years of professional writing experience, including 5+ years focused on in-product content
- A knack for crafting end-to-end experiences and translating technical talk into people speak
- Experience following and creating writing style guidelines
- Experience writing for mobile apps and/or across platforms
- Proven ability to prioritize across multiple projects and stakeholders
- Experience partnering with designers, researchers, product managers, and engineers
- A portfolio of content design (please include this with your application)
- Experience working on productivity tools
- Passion for building team culture
- Skill in demonstrating the impact of Content Design
US Zone 1
This role is not available in Zone 1
Top Skills
What the Team is Saying
What We Do
We're a global community of bold visionaries and resourceful doers who are shaping the future of Dropbox—and with it the future of work. Our Virtual First model combines the flexibility of a distributed workplace with the power of human connection, making space for both meaningful work and meaningful relationships. With our start-up mindset and enterprise-level opportunities, you can be who you are and grow into who you’re meant to be. Here, you can own your impact to make work more intuitive, joyful, and human—for you as a Dropboxer and for hundreds of millions of people worldwide. If you're ready to push boundaries—and yourself—Dropbox is ready for you.
Why Work With Us
We believe people do their best work when empowered with autonomy and harmony, and we understand there’s no substitute for human connection. Our Virtual First model combines the flexibility of remote work with the power of in-person collaboration to create the best of both worlds: a distributed workplace, anchored in community.
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Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
