Content Designer

Meet Benevity 

The world’s coolest companies (and their employees) use Benevity’s technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, United Kingdom, the United States and more!

As a Content Designer, you will be part of the Product Content team and work closely with empowered product teams to design solutions that meet our business goals and user needs. You will apply your skills and expertise to develop meaningful, usable and accessible content that shapes the product experience. 

In this role, you will work on specific product areas and features, such as designing the future of corporate granting and shaping the way our clients build relationships with non-profit organizations, as well as helping to evolve how content is built into our design systems to drive increased quality and consistency throughout our product experience.

What you’ll do:

• Report directly to a Product Content Manager and be responsible for the content design of your assigned product areas.
• Work collaboratively with your product design, product management, and engineering peers to discover and design product solutions.
• Work as part of the design systems team, partnering with product designers and engineers to shape and implement innovative solutions that increase content quality and consistency. As part of this, you will collaborate with product and content designers across all areas of our product to ensure relevant terminology and microcopy elements are accurately implemented.
• Write, review, and edit UI microcopy.
• Apply a variety of UX content design methodologies as part of your process to discover and design product solutions (incl. research, workshops, content audits, taxonomies, priority guides, etc.)
• Develop and implement content guidelines and standards as well as processes and tools that help us evolve our content design practice. 
• Ensure content is accessible and inclusive, being mindful of the impact words and language have on the people interacting with websites and products.
• Foster a global mindset to encourage content creation and design solutions that are relevant and usable internationally.

What you’ll bring:

• Excellent English communication, writing, and editing skills.
• Experienced UX content designer with a solid understanding of user-centered design best practices and approaches to creating usable, accessible UI content and experiences.
• Comfortable working deeply embedded in collaboration with product teams (product designers, product managers, developers).
• Accustomed to creating style guides, standards, content governance materials, content guidelines and working with a design system. 
• Familiar with the requirements and processes for complying with current and future accessibility guidelines as documented in WCAG and beyond. Engage with stakeholders to implement and advocate for accessibility best practices.
• Understanding of effective UX content operations and processes within the broader product development lifecycle.
• Experience with content translation and localization tools and processes is a plus.

Discover your purpose at work

We are not employees, we are Benevity-ites. From all locations, backgrounds and walks of life, who deserve more …

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you’re valued for who you are and challenged to see who you can become …

It’s time to join Benevity. We’re so excited to meet you.

Where we work

At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive. For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.

Join a company where DEIB isn’t a buzzword

The diverse backgrounds, experiences, skills and passions of our people make it possible for us to keep innovating as the market leader in our space.

Diversity, equity, inclusion and belonging are part of Benevity’s DNA. You’ll see the impact of our massive investment in DEIB daily — from our Black Employee Network making space for us to have difficult conversations to our Pride events and the exceptional diversity on our leadership and tech teams.

We strive to build a strong culture of belonging so that every Benevity-ite feels included and can thrive as their authentic selves — in a place where everyone has an equitable opportunity to shine!